Complaint Review: Opticom - Nationwide

Thank you Joe for clarifying what I have already found out about how Opticom gets away with their actions. This world is made up of all type of people, There are good ones,bad ones,smart ones,dumb ones,honest ones and CROOKS. I place OPTICOM in the last category I will agree at the time I used my calling card which I knew the card number to off the top of my head,never thinking of needing to carry a copy in my wallet to use the supplied 1-800 number to avoid being ripped off, I did not use good sense. THIS IS WHY I AM INFORMING THE PUBLIC, AS TO HOW EASY ONE CAN BE RIPPED OFF. Your rebuttal indicates to me that you may sell or install payphones. I thank you for assiting me in clarifying to the general public how the system works. Although your rebuttal makes sense as to how payphone companies get the rights to place phones on private propery the cost of such as charged by OPTICOM = RIPP OFF!!! So until OPITCOM WISHES TO TREAT ME FAIR I will continue to do what I can to warn the general public about the ripp off of using payphones.

Something I failed to put in my earlier response. Opticom was the operator service from the pay phone that you called from, whether the phone itself says AT&T, Bell South etc. Lets say you installed a payphone for the public, you would somehow have a list of operator services companies to place calls for you other than coins (collect, third party, calling card, or credit card), these different operator service companies compete for business by you (the payphone owner) by offerig you a higher commission from these non coin calls. So when you went to the phone and dialed "0" you got the operator services company selected by that particular payphone owner, they selected Opticom, thus since you did not go directly through whatever company issued your card (AT&T, MCI etc.), you were charged Opticoms rates. Had you of had any sense, you would of consulted the back of your calling card and found a toll free number for your particulr card company, so you could go through them and get their rates.

Something I failed to put in my earlier response. Opticom was the operator service from the pay phone that you called from, whether the phone itself says AT&T, Bell South etc. Lets say you installed a payphone for the public, you would somehow have a list of operator services companies to place calls for you other than coins (collect, third party, calling card, or credit card), these different operator service companies compete for business by you (the payphone owner) by offerig you a higher commission from these non coin calls. So when you went to the phone and dialed "0" you got the operator services company selected by that particular payphone owner, they selected Opticom, thus since you did not go directly through whatever company issued your card (AT&T, MCI etc.), you were charged Opticoms rates. Had you of had any sense, you would of consulted the back of your calling card and found a toll free number for your particulr card company, so you could go through them and get their rates.

Something I failed to put in my earlier response. Opticom was the operator service from the pay phone that you called from, whether the phone itself says AT&T, Bell South etc. Lets say you installed a payphone for the public, you would somehow have a list of operator services companies to place calls for you other than coins (collect, third party, calling card, or credit card), these different operator service companies compete for business by you (the payphone owner) by offerig you a higher commission from these non coin calls. So when you went to the phone and dialed "0" you got the operator services company selected by that particular payphone owner, they selected Opticom, thus since you did not go directly through whatever company issued your card (AT&T, MCI etc.), you were charged Opticoms rates. Had you of had any sense, you would of consulted the back of your calling card and found a toll free number for your particulr card company, so you could go through them and get their rates.

Something I failed to put in my earlier response. Opticom was the operator service from the pay phone that you called from, whether the phone itself says AT&T, Bell South etc. Lets say you installed a payphone for the public, you would somehow have a list of operator services companies to place calls for you other than coins (collect, third party, calling card, or credit card), these different operator service companies compete for business by you (the payphone owner) by offerig you a higher commission from these non coin calls. So when you went to the phone and dialed "0" you got the operator services company selected by that particular payphone owner, they selected Opticom, thus since you did not go directly through whatever company issued your card (AT&T, MCI etc.), you were charged Opticoms rates. Had you of had any sense, you would of consulted the back of your calling card and found a toll free number for your particulr card company, so you could go through them and get their rates.

"CALL ANYWHERE IN AMERICA FOR $1.00 FOR 4 MINUTES" , thats what you would pay for a direct dialed call from the pay phone using coins. If you are shopping, and do not know the price of an item whats the first thing you do before you purchase it? Thats right, you ask for, or obtain the price. At any time during the operator portion of the call you could of asked for the rate.