- Report: #965905
Complaint Review: OPTIMART INC - St. Petersburg Florida
Reported By:
Dianna -
Zephyrhills, Florida, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
OPTIMART INC
4399 35th Street North St. Petersburg, 33714 Florida, United States of America
Phone:
Web:
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OPTIMART, INC J. Scott Payne, Registered Agent OPTIMART unable to make eye glass eyes with a required 'slaboff'. St. Petersburg, Florida
My script called for a slaboff in the left lens. Twice OPTIMART attempted to make the lens.
Their first attempt resulted in 'cross eye' vision. The second attempt had me seeing 'split' words.
OPTIMART was adamant the lens was accurate. The issue was pressed at which time OPTIMART suggested alternatives to the prescribed script. Purchase two pairs of glasses, one for reading the other for distance or removal of the slaboff to see if it was actually needed.
Obviously OPTIMART was unable to satisfactorily make the lens. The script was taken to another opticial center with good results.
OPTIMART refused the reimburse $517.00 for the lens.
Their first attempt resulted in 'cross eye' vision. The second attempt had me seeing 'split' words.
OPTIMART was adamant the lens was accurate. The issue was pressed at which time OPTIMART suggested alternatives to the prescribed script. Purchase two pairs of glasses, one for reading the other for distance or removal of the slaboff to see if it was actually needed.
Obviously OPTIMART was unable to satisfactorily make the lens. The script was taken to another opticial center with good results.
OPTIMART refused the reimburse $517.00 for the lens.
1 Updates & Rebuttals
Di
Zephyrhills,Florida,
United States of America
Issued Resolved
#2Author of original report
Mon, November 12, 2012
The Zephyrhills OPTI-MART issued a refund Monday, November 12, 2012. The employees of the Zephyrhills store were always pleasant. The issue was not with them but with their No-Refund policy.
Thank you Rip-Off.
