- Report: #144759
Complaint Review: Orbit Telecom - Plantation Florida
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Author Confirmed
Why?
Orbit Telecom
8201 Peters Road Ste.1000 Plantation, 33324 Florida, U.S.A.
Phone:
800-263-0206
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Orbit Telecom ripoff, dishonest,fraudulent billing, this needs to be stopped, I have never signed up for such a thing! I want it off my bill NOW!!! Youll be hearing from my lawyers!!! Plantation, Florida
I got a 12.95 charge on my phone bill for this voicemail system that I know nothing about..Pretty much, I am not paying for it and I want it off my bill ASAP!!! Someone needs to do something bout this ripoff company...They said when I signed up to win a prize I signed up for this too, that's bull...I have never even seen this before; and never would sign up even if I did.. Thank you for your time. But something needs to be done...See all the people they've done this too... Take this 12.95 off my bill...
Brittany
Midland, North Carolina
U.S.A.
Brittany
Midland, North Carolina
U.S.A.
2 Updates & Rebuttals
Nicole
Plantation,Florida,
U.S.A.
Director Of Customer Service
#2UPDATE Employee
Thu, July 07, 2005
We have recently received a notice of your inquiry on this website. We apologize for any inconvenience you may have experienced and would like to address your concern to your satisfaction at once. Unfortunately, the information provided in your posting was not sufficient for us to locate your account in our records. Please respond to this inquiry with your billing telephone number so that we can resolve this matter promptly. You can also reach our customer service department by email or phone 24 hours a day, 7 days a week. 800-263-0206. Thank you, Virginia - Plantation, Florida U.S.A.
Scot
Raleigh,North Carolina,
U.S.A.
Orbit
#3Consumer Suggestion
Thu, June 02, 2005
From your comments it looks like you've called Orbit Telecom, and they apparently aren't willing to credit you back and/or cancel the service? Have you contacted your local phone company (BellSouth, Sprint, CTC...whoever it is) and asked them about getting this charge removed? Your local phone company *MIGHT* be willing to credit you for this charge if you inform them that it's a fraudulent charge. They might even contact Orbit Telecom on your behalf and pressure them about refunding the charge. Another route you can try is the Consumer Protection division of the North Carolina Attorney General's Office (http://www.ncdoj.com/consumerprotection/cp_about.jsp). I've used them several times and usually get good results.
