- Report: #329708
Complaint Review: Original Keyless - Prescott Valley Arizona
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Author Confirmed
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Original Keyless
POBox 25398 Prescott Valley, 86312 Arizona, U.S.A.
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Original Keyless Items sold are USED/ABUSED and would not refund after item was returned.Phone does not accept calls and would not respond to emails Prescott Valley Arizona
I ordered a remote control from OriginalKeyless.com on Jan.21,2008 and received it a few weeks later. When I opened the box i discovered the remote was a used/abused one with scratches and chips. I called the company but the phone service is an announcer not a voicemail and it announce to communicate thru email. However when with numerous emails sent they would not respond.I returned the remote thru USPS with a tracking no. and know for sure they received it on March 3, 2008 To this day I have not heard from them or received my money back .
Mt
Alexandria, Virginia
U.S.A.
Mt
Alexandria, Virginia
U.S.A.
1 Updates & Rebuttals
The Sky Is Falling!
Falling,Alabama,
U.S.A.
No return ever provided by customer...
#2UPDATE Employee
Tue, July 22, 2008
Order shipped and delivered to: Address: Marcelino (((ROR redacted personal information))) Return instructions provided, no return received. Customer ordered a 94 F-150 remote and could not follow the simple programming instructions that were included. After numerous attempts to assist in programming, we offered to refund the order, but the customer never shipped it back when return instructions were provided. While this order was back from 1/17/08, all orders have a 1 year warranty. If customer actually follows the return instructions a refund or exchange is available until 1/17/09.
