- Report: #462219
Complaint Review: Originalkeyless.com - Prescott Valley Arizona
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Author Confirmed
Why?
Originalkeyless.com
originalkeyless.com Prescott Valley, 86312 Arizona, U.S.A.
Phone:
928-772-3420
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Originalkeyless.com If this is a company, then I must be a corporate giant! Prescott Valley Arizona
This is the worst company I have ever dealt with. I have yet to receive my order that was placed on May 26th. They did send me a shipping confirmation on June 2nd after my third attempt to contact them about my shipment. Each time I try to email, I get the same ""See our website under "About Us". I was so ticked off that in one of my emails I wrote:
I did look at the shipping information under "about us". Sounds to me like you give a lot of explanation to account for slow customer service and wait until you have enough orders to make the trip to the local hardware store that also houses the post office. I've NEVER had a package that is SUPPOSED to ship within 72 hours take 10-14 days to get here. It's been two weeks I live in the same state. Your motto must be 'We will get around to it - sometime'".
I filed complaint with my credit card company. They issued the credit to my card and will resolve it directly on my behalf.
My recommendation to anyone that ordered and still haven't received it: Call your credit card company and have them investigate. That's what you pay for. Also, if you haven't received your order - DON'T SIGN FOR IT! If my order does happen to come, I won't accept delivery.
Chexmixmom
Tucson, Arizona
U.S.A.
I did look at the shipping information under "about us". Sounds to me like you give a lot of explanation to account for slow customer service and wait until you have enough orders to make the trip to the local hardware store that also houses the post office. I've NEVER had a package that is SUPPOSED to ship within 72 hours take 10-14 days to get here. It's been two weeks I live in the same state. Your motto must be 'We will get around to it - sometime'".
I filed complaint with my credit card company. They issued the credit to my card and will resolve it directly on my behalf.
My recommendation to anyone that ordered and still haven't received it: Call your credit card company and have them investigate. That's what you pay for. Also, if you haven't received your order - DON'T SIGN FOR IT! If my order does happen to come, I won't accept delivery.
Chexmixmom
Tucson, Arizona
U.S.A.
2 Updates & Rebuttals
Chexmixmom
Tucson,Arizona,
U.S.A.
Well, they did it again...
#2Author of original report
Tue, June 30, 2009
I refused shipment and today I discovered another strange charge on my credit card. I called the credit card company and disputed the charge and cancelled my card. I found out that it didn't get shipped until 6/26 when they told me it shipped 6/2. I'm guessing they are trying to charge me for refusing delivery. Don't care. I'm done with them now. The BBB hasn't gotten a response from them. Now THERE'S a surprise!
Chexmixmom
Tucson,Arizona,
U.S.A.
Original Keyless finally delivered - I refused delivery
#3Author of original report
Mon, June 29, 2009
I finally received my order 2 weeks after I filed a complaint with my credit card company. I refused to accept the package. It's up to them to deal with the credit card company and BBB now. No longer my problem.
