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  • Report:  #1424680

Complaint Review: Orkin orkin.com - Tampa Florida

Reported By:
Ben Rodriguez - Tampa, Florida, United States
Submitted:
Updated:

Orkin orkin.com
5031 Savarese Cir Tampa, 33634 Florida, United States
Phone:
800-563-1758
Web:
orkin.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Orkin continues to demonsrate very deceptive practices with their clients.  When they did not respond to my many attempts at getting service I camceled the account.  A month and a half later (Dec. 29th) they sent a tech over at 6pm to provide services at which time I inform the tech that we no longer have these services.  He said I was fortunate to be home and catch him before he started spraying outside of my home.  They never started outside the home before so I felt clearly it was an attempt to bill me for services I didn't order.  I showed the tech the email from Orkin confirming the cancellation a month and a half ago and he said I would still have to call the local office otherwise they may still try to bill me.

I immediately got on the phone with both te corporate and local office to once again ensure my cancellation.  On 1/22/18 I receive a bill through the mail indicating I owed $75.00 for service.  Again I contacted the number on the notice and was told a tech came out the 29th and provided me with service.  I once again offered to forward all the proof of cancellation to the representative and declined to receive it and said she would just take care of it.  My next step is taking legal action against them for harrassment if they dare to contact me again.  Be awared that if you're not home they will say thell sprayed the outside even if they didn't just to get paid because the techs get paid by the jobs they do.

 

Ben Rodriguez

Tampa, Fl.



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