Batman
Massachusetts,#2Consumer Suggestion
Sun, February 07, 2010
I'm no expert, but if they are a legitimate company and you don't get resolution, I'd maybe try contacting Disney.
Understand that this wouldn't get your money back into your pocket, but a company like Disney HATES DVD pirates and might actually investigate and go after them for something like that. I've read that the workload on most DVD pirating cases are shouldered by the companies who are losing profits to the pirates and law enforcement only steps in to help at the tail end of things.
It's a long shot, but it may bring you peace of mind. Good luck.