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  • Report:  #226701

Complaint Review: Ovation Law - Jacksonville Florida

Reported By:
- atlanta, Georgia,
Submitted:
Updated:

Ovation Law
9310 Old Kings South Suite 404, Jacksonville, 32257 Florida, U.S.A.
Phone:
866-639-3426
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
This company sucks! I was with ---- prior and though I was happy with the service, I liked that Ovation did repair as well inquiries, names, and addresses so I switched. Big mistake.

They are clueless, and incompetant over there. They would send me the dispute manager and items on reports I sent them would be missing. I promise one item came off the first 3 month I was with them and when I wanted to cancel the offered me half and month off so I tried for another month. Again big mistake. Same issues as before. So when I asked to cancel before billing cycle was over, they closed the account and charged me another month! I called and went off on them. I will do a charge back to get my money back. They are really bad and I dont advise anyone to use them.

I started using ----- again and items started getting deleted again. I wish I had never stopped but you live and learn.

Jay

atlanta, Georgia
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.



16 Updates & Rebuttals

Good

atlanta,
Georgia,
U.S.A.
No You Are Not Sorry & Your Company is a RipOff!

#2Author of original report

Tue, January 23, 2007

Confirmed what? I thought I was a competitor? No you are not sorry and your company is a rip off period! I did not authorize you to run my credit card at your disposal after I canceled service BEFORE the start of a new billing period. (Which you just ADMITTED). So just to alert potential clients of what to expect, here it is. Like I stated before, your company deleted 1 item off Equifax, and some inquires off of Transunion ONLY! It was not numerous deletions. Items that your company did NOT dispute were deleted, so STOP the delusion. Why would I CANCEL the service and switch BACK to Lexington Law? Lack of results and incompetence. Like I have stated I switched back to Lexington Law MONTHS ago! I would not recommend anyone sign up for your service. Poor service, no results and deceptive billing practices await.


Terry

Jacksonville,
Florida,
U.S.A.
Corrected Information

#3UPDATE Employee

Tue, January 23, 2007

We figured out who you are by information you provided in these posts. Again, we are sorry that you are not happy with our stated final payment policy. However, we have confirmed that our efforts resulted in numerous deletions from your credit reports - more than 14 inquiries alone (deleting inquiries was the reason you stated above as to why you hired us to begin with). We are sorry that you do not agree with our stated policies regarding final payments and wish you all the best.


Terry

Jacksonville,
Florida,
U.S.A.
Corrected Information

#4UPDATE Employee

Tue, January 23, 2007

We figured out who you are by information you provided in these posts. Again, we are sorry that you are not happy with our stated final payment policy. However, we have confirmed that our efforts resulted in numerous deletions from your credit reports - more than 14 inquiries alone (deleting inquiries was the reason you stated above as to why you hired us to begin with). We are sorry that you do not agree with our stated policies regarding final payments and wish you all the best.


Terry

Jacksonville,
Florida,
U.S.A.
Corrected Information

#5UPDATE Employee

Tue, January 23, 2007

We figured out who you are by information you provided in these posts. Again, we are sorry that you are not happy with our stated final payment policy. However, we have confirmed that our efforts resulted in numerous deletions from your credit reports - more than 14 inquiries alone (deleting inquiries was the reason you stated above as to why you hired us to begin with). We are sorry that you do not agree with our stated policies regarding final payments and wish you all the best.


Terry

Jacksonville,
Florida,
U.S.A.
Corrected Information

#6UPDATE Employee

Tue, January 23, 2007

We figured out who you are by information you provided in these posts. Again, we are sorry that you are not happy with our stated final payment policy. However, we have confirmed that our efforts resulted in numerous deletions from your credit reports - more than 14 inquiries alone (deleting inquiries was the reason you stated above as to why you hired us to begin with). We are sorry that you do not agree with our stated policies regarding final payments and wish you all the best.


Good

atlanta,
Georgia,
U.S.A.
I Dont Care About Policy, Your Company is the Worst

#7Author of original report

Sat, January 13, 2007

Terry stop the lying please. You are making your company look worse. You sound very deranged. I am not the only former client to complain about your service. The only thing a person needs to do is go to BBB.com and see that for themselves. You do charge for service in advance. I dont remember signing up for free. Let me make this clear Terry. Your company did NOT get ANY deletions off of my credit report! That is why I CANCELED your service. Actually your company got 1 item deletion off of Equifax and a couple of inquiries off of Transunion. THAT IS IT. I was doing my own credit repair work and signed back up with Lexington Law after 2 months because of the incompetance of your staff. I was happy with Lexington and only switched because your company offered name, and inquiry deletion services but I switched back to them because of a LACK of results, and I regret leaving them in the first place. Dont you DARE try to take credit for anything. Items were deleted that your company did not even dispute so stop the lying. If it was so great wouldn't I still be doing business with you? No one complains when they are happy. Put logic in place here. Trust and believe I am not the only client who feels the same way about your companies services. My credit reports are even better NOW since firing your company and thats the truth. Face the facts your company sucks and anyone who signs up will see it for themselves. If there was not a problem, I would not have made a posting about MY experience. Buyer beware.


Good

atlanta,
Georgia,
U.S.A.
I Dont Care About Policy, Your Company is the Worst

#8Author of original report

Sat, January 13, 2007

Terry stop the lying please. You are making your company look worse. You sound very deranged. I am not the only former client to complain about your service. The only thing a person needs to do is go to BBB.com and see that for themselves. You do charge for service in advance. I dont remember signing up for free. Let me make this clear Terry. Your company did NOT get ANY deletions off of my credit report! That is why I CANCELED your service. Actually your company got 1 item deletion off of Equifax and a couple of inquiries off of Transunion. THAT IS IT. I was doing my own credit repair work and signed back up with Lexington Law after 2 months because of the incompetance of your staff. I was happy with Lexington and only switched because your company offered name, and inquiry deletion services but I switched back to them because of a LACK of results, and I regret leaving them in the first place. Dont you DARE try to take credit for anything. Items were deleted that your company did not even dispute so stop the lying. If it was so great wouldn't I still be doing business with you? No one complains when they are happy. Put logic in place here. Trust and believe I am not the only client who feels the same way about your companies services. My credit reports are even better NOW since firing your company and thats the truth. Face the facts your company sucks and anyone who signs up will see it for themselves. If there was not a problem, I would not have made a posting about MY experience. Buyer beware.


Good

atlanta,
Georgia,
U.S.A.
I Dont Care About Policy, Your Company is the Worst

#9Author of original report

Sat, January 13, 2007

Terry stop the lying please. You are making your company look worse. You sound very deranged. I am not the only former client to complain about your service. The only thing a person needs to do is go to BBB.com and see that for themselves. You do charge for service in advance. I dont remember signing up for free. Let me make this clear Terry. Your company did NOT get ANY deletions off of my credit report! That is why I CANCELED your service. Actually your company got 1 item deletion off of Equifax and a couple of inquiries off of Transunion. THAT IS IT. I was doing my own credit repair work and signed back up with Lexington Law after 2 months because of the incompetance of your staff. I was happy with Lexington and only switched because your company offered name, and inquiry deletion services but I switched back to them because of a LACK of results, and I regret leaving them in the first place. Dont you DARE try to take credit for anything. Items were deleted that your company did not even dispute so stop the lying. If it was so great wouldn't I still be doing business with you? No one complains when they are happy. Put logic in place here. Trust and believe I am not the only client who feels the same way about your companies services. My credit reports are even better NOW since firing your company and thats the truth. Face the facts your company sucks and anyone who signs up will see it for themselves. If there was not a problem, I would not have made a posting about MY experience. Buyer beware.


Terry

Jacksonville,
Florida,
U.S.A.
Final payment complies with our stated policy.

#10UPDATE Employee

Sat, January 13, 2007

Ok. Maybe we can figure out who you are by looking for your BBB complaint. We very rarely have them filed against us so it should be easy to find yours. In the meantime, in regard to the final payment, you should understand that we do not charge our clients for services in advance. Any final payment would have been for work completed in the previous 30 days. Our policy is stated clearly on our website in several areas. We are glad to see that we were able to delete an item from your reports for you. Good luck with your future efforts to correct your credit reports.


Terry

Jacksonville,
Florida,
U.S.A.
Final payment complies with our stated policy.

#11UPDATE Employee

Sat, January 13, 2007

Ok. Maybe we can figure out who you are by looking for your BBB complaint. We very rarely have them filed against us so it should be easy to find yours. In the meantime, in regard to the final payment, you should understand that we do not charge our clients for services in advance. Any final payment would have been for work completed in the previous 30 days. Our policy is stated clearly on our website in several areas. We are glad to see that we were able to delete an item from your reports for you. Good luck with your future efforts to correct your credit reports.


Terry

Jacksonville,
Florida,
U.S.A.
Final payment complies with our stated policy.

#12UPDATE Employee

Sat, January 13, 2007

Ok. Maybe we can figure out who you are by looking for your BBB complaint. We very rarely have them filed against us so it should be easy to find yours. In the meantime, in regard to the final payment, you should understand that we do not charge our clients for services in advance. Any final payment would have been for work completed in the previous 30 days. Our policy is stated clearly on our website in several areas. We are glad to see that we were able to delete an item from your reports for you. Good luck with your future efforts to correct your credit reports.


Terry

Jacksonville,
Florida,
U.S.A.
Final payment complies with our stated policy.

#13UPDATE Employee

Sat, January 13, 2007

Ok. Maybe we can figure out who you are by looking for your BBB complaint. We very rarely have them filed against us so it should be easy to find yours. In the meantime, in regard to the final payment, you should understand that we do not charge our clients for services in advance. Any final payment would have been for work completed in the previous 30 days. Our policy is stated clearly on our website in several areas. We are glad to see that we were able to delete an item from your reports for you. Good luck with your future efforts to correct your credit reports.


Good

atlanta,
Georgia,
U.S.A.
Yes I definetly have the right company

#14Author of original report

Fri, January 12, 2007

Yes I have the right company, I don't give out my personal information online. I signed up with Michelle then switched to Diana but no change, and your company sucks at credit repair. I am not one or your competitors, I used your service and it was horrible. Your company is not much competition to anyone. I am reporting my experience and warning potential clients about what they can expect when dealing with your company. I already reported my complaint with the BBB.


Good

atlanta,
Georgia,
U.S.A.
Yes I definetly have the right company

#15Author of original report

Fri, January 12, 2007

Yes I have the right company, I don't give out my personal information online. I signed up with Michelle then switched to Diana but no change, and your company sucks at credit repair. I am not one or your competitors, I used your service and it was horrible. Your company is not much competition to anyone. I am reporting my experience and warning potential clients about what they can expect when dealing with your company. I already reported my complaint with the BBB.


Good

atlanta,
Georgia,
U.S.A.
Yes I definetly have the right company

#16Author of original report

Fri, January 12, 2007

Yes I have the right company, I don't give out my personal information online. I signed up with Michelle then switched to Diana but no change, and your company sucks at credit repair. I am not one or your competitors, I used your service and it was horrible. Your company is not much competition to anyone. I am reporting my experience and warning potential clients about what they can expect when dealing with your company. I already reported my complaint with the BBB.


Terry

Jacksonville,
Florida,
U.S.A.
Are you sure you have the right company?

#17UPDATE Employee

Thu, January 11, 2007

We have searched our records and can not find any clients named Jay that live in Atlanta, GA. If this is indeed a legitimate complaint, please provide some additional information so we can properly respond to this report. In the meantime, our competitors should consider using a more common name when posting incorrect information on this otherwise valuable forum.

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