- Report: #956476
Complaint Review: Overstock.com - Internet
Reported By:
Tim -
Windsor, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Overstock.com
Internet, United States of America
Phone:
Web:
Overstock.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Overstock.com Not new. Opened/returned/damaged sold as new. Internet
I purchased a new CD player a few days ago and it arrived broken and damaged. I bought this as a "new item" and it was not listed by Overstock as used, damaged, or open.
The shipping box was in perfect condition. I assume they knew the broken and damaged condition when the item was placed in the shipping box. The item was in a very beat-up box that appears re-opened and re-closed several times. Obviously not in new condition.
It appears the item was really an opened/returned/damaged item, not new, and not worth the $120 I paid. I can purchase this item new for $142.95 and get better customer service. Why would I pay $120 for a broken CD player?
Overstock.com needs to return my money, pick up their damaged item, and correct the false claim, showing the item as new.
The shipping box was in perfect condition. I assume they knew the broken and damaged condition when the item was placed in the shipping box. The item was in a very beat-up box that appears re-opened and re-closed several times. Obviously not in new condition.
It appears the item was really an opened/returned/damaged item, not new, and not worth the $120 I paid. I can purchase this item new for $142.95 and get better customer service. Why would I pay $120 for a broken CD player?
Overstock.com needs to return my money, pick up their damaged item, and correct the false claim, showing the item as new.
