Jeni
Rosemead,#2Author of original report
Sun, June 27, 2010
Overstock has contacted me to make things right. Will give them a second chance.
Tysic
American Fork,#3UPDATE Employee
Mon, June 14, 2010
My rebuttal is short and simple and it is as follows:
If you purchase an item from a web site, you automatically agree to follow it's procedures. Now, if a company holds you to these polocies and procedures it's not called a rip off, it's called ignorance on your part. Take responsibility for your own actions, and don't complain when a company doesn't make exceptions to policy simply becuase you want them to.
Jeni
Rosemead,#4Author of original report
Thu, June 10, 2010
BE aware- anything you buy here at Overstock- if you need to return anything, you will not get your money back. I found out that even though you do make it before the 30 days, you will still be responsible and charge you shipping fee. It has to be an error on their part instead of you being unsatisfactory with the product. And they would not give me back my full refund due to the fact that I opened the box. Rip off! What kind of company would not let you return things you do not want??
Customer Reviewers need to stop false advertising at OVERSTOCK.com.