Louie
Springfield,#2Consumer Comment
Fri, February 10, 2006
I signed up with Ozark Fitness after a high pressure sales person sold me on a package for me and my girlfriend. We used it fairly often for the first 6 months and then kinda waned on the visits to the facility. We signed up on 10/01/03. Our contract was up on 10/01/04. Well towards the end of 2005 when I realized that I visited the place once in a 12 month period I decided that I was giving these guys 54.00 a month for nothing. I called to cancel or at least take her off and leave me on...should drop to 25.00 per month right? Basic mathematics and logical deduction being used here. Well apparently to cancel they required that I send a written confirmation of this request to some business office in China. Well not China but some national office in nowhere America. They would not honor my request to cancel my membership over the phone, and they told me I would be paying the same if I dropped my girlfriend from my plan. Ok...whatever. So I called today to take myself off of the auto-payment method and was informed that I had to fax my request to some (303) area code. These guys are really a piece of work, The local YMCA or hospitals in town offer equal services for less and are more customer friendly.
Louie
Springfield,#3Consumer Comment
Fri, February 10, 2006
I signed up with Ozark Fitness after a high pressure sales person sold me on a package for me and my girlfriend. We used it fairly often for the first 6 months and then kinda waned on the visits to the facility. We signed up on 10/01/03. Our contract was up on 10/01/04. Well towards the end of 2005 when I realized that I visited the place once in a 12 month period I decided that I was giving these guys 54.00 a month for nothing. I called to cancel or at least take her off and leave me on...should drop to 25.00 per month right? Basic mathematics and logical deduction being used here. Well apparently to cancel they required that I send a written confirmation of this request to some business office in China. Well not China but some national office in nowhere America. They would not honor my request to cancel my membership over the phone, and they told me I would be paying the same if I dropped my girlfriend from my plan. Ok...whatever. So I called today to take myself off of the auto-payment method and was informed that I had to fax my request to some (303) area code. These guys are really a piece of work, The local YMCA or hospitals in town offer equal services for less and are more customer friendly.
Louie
Springfield,#4Consumer Comment
Fri, February 10, 2006
I signed up with Ozark Fitness after a high pressure sales person sold me on a package for me and my girlfriend. We used it fairly often for the first 6 months and then kinda waned on the visits to the facility. We signed up on 10/01/03. Our contract was up on 10/01/04. Well towards the end of 2005 when I realized that I visited the place once in a 12 month period I decided that I was giving these guys 54.00 a month for nothing. I called to cancel or at least take her off and leave me on...should drop to 25.00 per month right? Basic mathematics and logical deduction being used here. Well apparently to cancel they required that I send a written confirmation of this request to some business office in China. Well not China but some national office in nowhere America. They would not honor my request to cancel my membership over the phone, and they told me I would be paying the same if I dropped my girlfriend from my plan. Ok...whatever. So I called today to take myself off of the auto-payment method and was informed that I had to fax my request to some (303) area code. These guys are really a piece of work, The local YMCA or hospitals in town offer equal services for less and are more customer friendly.
Louie
Springfield,#5Consumer Comment
Fri, February 10, 2006
I signed up with Ozark Fitness after a high pressure sales person sold me on a package for me and my girlfriend. We used it fairly often for the first 6 months and then kinda waned on the visits to the facility. We signed up on 10/01/03. Our contract was up on 10/01/04. Well towards the end of 2005 when I realized that I visited the place once in a 12 month period I decided that I was giving these guys 54.00 a month for nothing. I called to cancel or at least take her off and leave me on...should drop to 25.00 per month right? Basic mathematics and logical deduction being used here. Well apparently to cancel they required that I send a written confirmation of this request to some business office in China. Well not China but some national office in nowhere America. They would not honor my request to cancel my membership over the phone, and they told me I would be paying the same if I dropped my girlfriend from my plan. Ok...whatever. So I called today to take myself off of the auto-payment method and was informed that I had to fax my request to some (303) area code. These guys are really a piece of work, The local YMCA or hospitals in town offer equal services for less and are more customer friendly.