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  • Report:  #1226424

Complaint Review: Paleoaholic - Internet

Reported By:
Willow - Sacramento, California, USA
Submitted:
Updated:

Paleoaholic
Internet, USA
Phone:
888-561-6842
Web:
paleoaholic.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I signed up for the 7 day free trial of a meal plan generator. I have multiple food allergies and was hopeful this would be useful in generating new ideas to expand my limited food options. I signed up expecting to be able to have a look around before making a commitment, but I was never able to log in. I tried multiple time to get assistance for the first four days, but no one ever responded to my emails, nor to the phone messages I left. I finally left a message and sent an email requesting they cancel my account before the seven day trial was up. That didn't happen, so I started calling and writing requesting a refund. Still no response. I disputed the charges through my credit card company, and after investigating, they reversed the charges. However, the program charged me again in last month. I disputed it again and while waiting to hear back, just noticed that they have charged me again for the third time. I fear I'm going to need to cancel my card and change the number to make it stop. All this trouble and I was never even able to view the product at all. 



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