- Report: #942380
Complaint Review: Palm Springs Motors - Cathedral City California
Reported By:
PS92282 -
Desert Hot Springs, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Palm Springs Motors
69-200 Highway 111 Cathedral City, 92234 California, United States of America
Phone:
760-328-2102
Web:
Categories:
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Palm Springs Motors Palm Springs Mazda LIED, Cheated, Fraud, and LIED some more Cathedral City California
Two of us went to PS Mazda to purchase the 2012 Mazda3. The other person (a Dr.) negotiated his contract price, signed the paperwork, then noticed they had put in a higher price than they negotiated. PS MAzda absolutley refused to enter the correct price or cancel the contract.
For me I went throught the test drive, negotiating the terms, it was a done deal until I was walking into the Finance Office and a salesperson said" By the way, this is an "Unwind". I had no idea what an unwind was RED ALERT It is a USED car! The car had over 4000 miles on it! I never saw the "Buyers Guide" indicating it was an "Unwind".
I took the car home, then they started wanting to change all the terms..NOT. I refused and returned the car and had to listen to all the blah blah they didn't do anything wrong.
Apparently the new "philosophy" is send everybody home in a car, and some will stick. (Quote) "that way they won't stop at another dealer on the way home"
I realize that car dealers can be the slimy scum of the earth, but genuinely believed I was prepared for all of their tricks, boy was i wrong!!
I would warn anybody not to do business with this company or prepare to be CHEATED. If you go don't whine about it later becasue they WILL lie to you.
For me I went throught the test drive, negotiating the terms, it was a done deal until I was walking into the Finance Office and a salesperson said" By the way, this is an "Unwind". I had no idea what an unwind was RED ALERT It is a USED car! The car had over 4000 miles on it! I never saw the "Buyers Guide" indicating it was an "Unwind".
I took the car home, then they started wanting to change all the terms..NOT. I refused and returned the car and had to listen to all the blah blah they didn't do anything wrong.
Apparently the new "philosophy" is send everybody home in a car, and some will stick. (Quote) "that way they won't stop at another dealer on the way home"
I realize that car dealers can be the slimy scum of the earth, but genuinely believed I was prepared for all of their tricks, boy was i wrong!!
I would warn anybody not to do business with this company or prepare to be CHEATED. If you go don't whine about it later becasue they WILL lie to you.
2 Updates & Rebuttals
Flynrider
Phoenix,Arizona,
USA
Standard at most car dealers.
#2Consumer Comment
Mon, September 17, 2012
" The other person (a Dr.) negotiated his contract price, signed the paperwork, then noticed they had put in a higher price than they negotiated.
I have never purchased a car that had the original negotiated price on the first contract. The good Dr.'s habit of signing first and reading later is a first time car buyer mistake.
" PS MAzda absolutley refused to enter the correct price or cancel the contract. "
As far as the dealer (and the law) is concerned, the "correct price" IS the price that is entered on the contract.
" The car had over 4000 miles on it! "
This should have been plainly obvious during your test drive. Not sure why it came as a surprise later.
" I realize that car dealers can be the slimy scum of the earth, but genuinely believed I was prepared for all of their tricks, boy was i wrong!! "
I have to agree with you. What you described are the most basic tactics that are common to most car dealers. You were not remotely prepared to deal with a dealer. I strongly suggest that you scour the Internet for information on how to buy a car the right way. Basics like reading before signing and using a checklist on the test drive will go a long way towards keeping yourself out of trouble.
coast
USAquestion
#3Consumer Comment
Mon, September 17, 2012
What was the odometer reading when you took the car for the test-drive?
