- Report: #394720
Complaint Review: Palmetto Pugs & Bostons - Marion South Carolina
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Palmetto Pugs & Bostons
100 Small Ct. Marion, South Carolina, U.S.A.
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Ourpetpalace.com - Palmetto Pugs & Bostons - Lori Brewer sells sick dogs because they are SICK people. Marion South Carolina
I never thought I would do this, however I, out of curiosity, just googled the name of Lori Brewer and the website which they sold their dogs from previously. I feel sick to my stomach that I was so naive! I purchased a boston terrier puppy from them over a year ago.
Being new to the whole thing I tried my best to educate myself and ask the right questions. I was convinced by her stories and truly thought I was going to receive a healthy, happy puppy. She knew all the right words to say and although the dog had his health problems, we returned to them to buy our second boston puppy in April... AFTER almost purchasing a french bulldog puppy which I'm glad I didn't because there is another review saying a puppy from that exact litter in April had Parvo!
She arrived extremely small, constant shaking, puking, diarrhea- but of course the kind of adorable and loving that stole our hearts in minutes. We took her to the vet numerous times, convinced that we bought her from an honest, caring breeder. She was finally diagnosed with mange- the worst case our reputable vet has ever seen and he said that frankly, he was shocked she pulled through.
Over two thousand dollars later, we have the happiest most loving dogs. It breaks my heart to think they are still out there doing this to good hearted people. I wish I had found this site sooner- and had not wasted my time attempting to communicate with Jerry and Lori.
They are the most ignorant, awful people I have ever dealt with and the fact that they call themselves a business makes me sick. I spent so much time after purchasing our first puppy speaking with her, recommending them to friends and family- I pray that no one I know took me up on it!
No one should have to endure what we went through, the expense and the heartache are equivalent to having a sick child. Helpless dogs are living in filth, being sold to people who are excited to expand their family to include a dog- DON'T do it with them!
I wrote emails to Lori explaining everything- I was not combative, just wanting answers. Any kind of explanation, anything! I did not hear from her for weeks, so I wrote again, this time getting an overly aggressive and borderline scary response from Jerry. He told me none of the other dogs were sick and basically told me to shove it.
Well- HERE YA GO, JERRY! They are trash, gold diggers, selling sick animals for top dollar- you ripped off a couple of young professionals who will bounce back, we will continue to spend whatever it takes to have healthy, beautiful dogs. No thanks to you. And I am convinced that we will all band together to have you put out of business and hopefully prosecuted.
These are horrible people who deserve these bad reviews and I hope these reviews are dealt with accordingly.
Laura
Saranac Lake, New York
U.S.A.
Being new to the whole thing I tried my best to educate myself and ask the right questions. I was convinced by her stories and truly thought I was going to receive a healthy, happy puppy. She knew all the right words to say and although the dog had his health problems, we returned to them to buy our second boston puppy in April... AFTER almost purchasing a french bulldog puppy which I'm glad I didn't because there is another review saying a puppy from that exact litter in April had Parvo!
She arrived extremely small, constant shaking, puking, diarrhea- but of course the kind of adorable and loving that stole our hearts in minutes. We took her to the vet numerous times, convinced that we bought her from an honest, caring breeder. She was finally diagnosed with mange- the worst case our reputable vet has ever seen and he said that frankly, he was shocked she pulled through.
Over two thousand dollars later, we have the happiest most loving dogs. It breaks my heart to think they are still out there doing this to good hearted people. I wish I had found this site sooner- and had not wasted my time attempting to communicate with Jerry and Lori.
They are the most ignorant, awful people I have ever dealt with and the fact that they call themselves a business makes me sick. I spent so much time after purchasing our first puppy speaking with her, recommending them to friends and family- I pray that no one I know took me up on it!
No one should have to endure what we went through, the expense and the heartache are equivalent to having a sick child. Helpless dogs are living in filth, being sold to people who are excited to expand their family to include a dog- DON'T do it with them!
I wrote emails to Lori explaining everything- I was not combative, just wanting answers. Any kind of explanation, anything! I did not hear from her for weeks, so I wrote again, this time getting an overly aggressive and borderline scary response from Jerry. He told me none of the other dogs were sick and basically told me to shove it.
Well- HERE YA GO, JERRY! They are trash, gold diggers, selling sick animals for top dollar- you ripped off a couple of young professionals who will bounce back, we will continue to spend whatever it takes to have healthy, beautiful dogs. No thanks to you. And I am convinced that we will all band together to have you put out of business and hopefully prosecuted.
These are horrible people who deserve these bad reviews and I hope these reviews are dealt with accordingly.
Laura
Saranac Lake, New York
U.S.A.
1 Updates & Rebuttals
Jerry
Marion,South Carolina,
U.S.A.
Professional Follow Up
#2REBUTTAL Owner of company
Tue, February 10, 2009
Hey Laura Varnum and Andy, this is Lori and I just read your story. My first comment is why would you buy a second puppy from us if your first one was sick? I dont understand. I am not a person who runs from anyone or their emails. I try my best to respond and follow up with everyone accordingly. If you will remember I helped and paid part of your shipping for the second puppy because it had to stay over night if I remember correctly. In any business you are not going to beable to satisify everyone. I am not living my life to rip anyone off and I try my best to raise healthy quality puppies. Any breeder that you ever will talk to will tell you that they have not been able to satisify every single family and I guess the same is here. Any business that is in business long enough I am sure this happens. To answer your statement about affecting our business these comments have not hurt our business or decreased our puppy sales. If anything it has shown others that we admitt to our mistakes when we are wrong and we are still here going strong and we will be here in the future. Yes we have had some families to ask about these statements before buying a puppy from us and as always I will gladly provide any and all emails that I have that followed up with these acqusations that you and these others are accusing us of. So in other words you tell your side but know that I will follow up with mine. There is not but so much we can offer and do. Some people no matter what you do they still will never be happy. I am sorry that you feel this way I am glad that your babies made it and I hope that you do enjoy them as that is what I have always wanted. I am going back to pull my copies of my emails- if you will remember my son was born and he was in NICU and I was spending alot of my hours at the hospital then I had to go in for emergency surgery myself. Know that if there was ever a delay it MUST be because something was going on that I couldnt respond immediately. If you want to be professional just ask me before you just assume something else. As always I am not running I am here and am willing to answer anyones questions that you may have about our puppies.
