- Report: #1068767
Complaint Review: Pat Live - Tallahassee Florida
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Author Not Confirmed
Why?
Pat Live
Cedars Bldg B, Ste. 200 N. 2639 Monroe St. Tallahassee, 32303 Florida, USA
Phone:
800-775-7790
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pat Live This group has added charges after I closed the account! I was told it was 23.95 and then they added a fraudulent amount of $10.50 afterwards Tallahassee Florida
I purchased a phone number from them and they continued to charge when I didn't need it. I cancelled the bill and they told me I owed $23.95 which is more than the 18.95 monthly charge. Afterwards I received a threatening letter adding $10.50 to the bill after I closed the account! They are a scam!
1 Updates & Rebuttals
PATLive
Tallahassee,Florida,
Billing Practices
#2UPDATE Employee
Mon, July 29, 2013
Terry,
Unfortunately, the credit card we had on file for your account declined. We closed the account per your request on June 18th, but you still had a past due balance (and still do). We did charge a $5 decline fee and the rest of the bill is for your usage up until you cancelled. I am sorry you never had a chance to use the phone number you purchased from us. I also apologize if you did not fully understand our billing policies when you established the service. We are happy to discuss the account with you if you give us a call.
Thank you,
PATLive Marketing Team
