- Report: #1384287
Complaint Review: PayPal Prepaid MasterCard - Internet
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Author Not Confirmed
Why?
PayPal Prepaid MasterCard
Internet, USA
Phone:
1 (888) 221-1161
Web:
https://www.paypal-prepaid.com/
Categories:
Business Rating:
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PayPal Prepaid MasterCard Won't activate card and is still telling me the money i put in is on the card Internet
The other day I had bought a Paypal Prepaid MasterCard for the fact that I had some stuff I had to get and there is a store around the corner from me. I bought the card and loaded it with $120 and went home to activate it and the website said that there was a problem with my account and to call CS. I called and they said that my card wasn't activated and then they told me if i wanted to activate it they would need my SSN#, Proof of address, And a photo ID to put into their files, but once I gave them the information they told me that it would be activated 6 hours later.
Come 2 days later i call them and they asked if i sent the info that they needed when i had sent as soon as I finished the first call and they were all accepted but they didn't activate the card, so the CS person told me that I had to wait for a text through my phone saying it was activated once my identity was confirmed even though it already was. Not only that but they charged me twice for the $4 activation fee for the card, i got charged the $4 dollars when i bought it at the store which i figured it would just be activated there but they took another 4 dollars out of the 120 i put on the card for activating the card without even activating it.
