- Report: #1210793
Complaint Review: Paypal - Internet
-
Author Confirmed
Why?
Paypal
Internet, USA
Phone:
1 (888) 221-1161
Web:
www.paypal.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Paypal Sellers - Be Aware of Paypal - They don't have your back Internet
So i had my reservations about selling one of my cameras on ebay to countries listed as possibly problamatic, but ebay keeps pushing this sell your items worlwide campaign, as if implying they have your best at interest.
So I get this buyer from India and I sell my digital camera to him. He pays me, I ship it the next day to India. 24 hours later I get a message from paypal that they can't verify this persons information. So I say Great! does that mean I just shipped freebies half away around the world? They assure me that all is good and they wont do a chargeback on my account.
Fastfoward 4 months later... it's now February and I decided to log in to my paypal account to check my balance. I see there is some type of un-resloved dispute, sure enough it's the same person in India claiming he never recieved his camera. Paypal initiates a chargeback with out ever notifying me of anything at all! No email, No phone call, No nothing... because I keep a copy of all my emails on a server and can back check almost 2 years of emails I'm absolutely positive thet never contacted me.
So I start the process of disputing this chargeback, paypal asks for proof of shipment. I thought Great! I keep all my receipts, all I have to do is dig threw 4 months of receipts. Sure enough I find the receipt with the tracking number or Customs form number when shipping overseas. I scan it and upload it to there resolution center.
2 days later I check my paypal account online because once again I'm not getting any emails from them or any type of contact even though they have my current email (it's like they're hoping I will forget or something)
Paypal initiates a full charge back to this scammer in India. So now I'm out $150.00 and Paypal has closed the case, which means no more arguing their decision. Now I'm trying to contact this buyer personally and I find out that he is no longer a registered user on ebay.
I mean seriuosly... can paypal get someone in there that has at least half a brain! You don't have to be a genious to figure out what just hapened.
So to everyone out there reading this, especially if your a seller on ebay. Becareful of Paypal because they do not have your back.
