- Report: #1182754
Complaint Review: PayPal - Internet
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Author Confirmed
Why?
PayPal
Internet, USA
Web:
www.paypal.com
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PayPal/Dale Ficklin Used Their Invoices to Rip Me Off Paypal Invoices Dont't Trust This!!! Palo Alto Nationwide
On July 3, 2014 I sent a invoice via PayPal secure invoice system to Dale Ficklin for the purchase of a custom BBQ Trailer. The invoice was paid with a credit card by James Demus. PayPal handled the whole transaction.
On July 12, 2014 Dale Ficklin came with his truck to pickup the grill. I took pictures of the truck and trailer with the license plates showing.
On Aug 4, 2014 a dispute was filed with PayPal stating that an unauthorized credit card transaction had occurred on this purchase. A hold was placed on my funds for the amount of $675.
I contacted PayPal to give details of what had happened. I explained that the buyer had been sent an invoice via PayPal and that PayPal had completed the transaction not me. I sent photos of the buyer picking up the grill at my place of business.
I was advised that I did not provide enough information therefore my dispute was settled in favor of the buyer. Now I am out of the grill that was built and $675.
I was advised by PayPal that even though they completed the credit card transaction, whenever a customer says that it was an unauthorized use of the credit card they must investigate. They investigated themselves and charged it against me.
Now I filed a complaint with the Fraud Division of the DOJ who handles internet fraud. Please do not trust PayPal and it's secure invoice system for business. I will never use PayPal ever again.
