- Report: #130255
Complaint Review: PayPal - Omaha Nebraska
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PayPal
paypal.com Omaha, Nebraska, U.S.A.
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PayPal Extortion: Withdrew and Holding $5050 from my Bank Acct, Demanding Excess Personal ID Information Omaha Nebraska
In January PayPal withdrew $5050! from my US bank account and when I contacted them, they say they won't give it back until I do all the following:
1. Fax them my Drivers License
2. Permit an additional $1.95 charge to the linked Debit Card
3. Report back the special # on the card statement
4. Fax them my full Bank Account statement, including all details of how much money I have in the bank, etcetera.
5. Fax them my Mastercard Statement
6. Fax them Utility Bills, Ie the Water Bill
Well I HAVE done ALL the about and as of Feb 5 PayPal STILL has not refunded my money! They confirm they never sent my money to anybody else, they are simply holding my money until I verify all my information with "Stephen" at "PayPal Acct Review". In fact, in the most recent email from them, it says,
"We're sorry, but your account access limitation cannot be lifted at this time"
Be very careful with them if you link your Bank Account with them ("Get Verified"). As I see it, based on my experience, this a double wammy of Money Laundering and ID Theft via some employee or employees of PayPal under the guise of "verification" -- to get your own money back they should have never taken in the first place. No wonder why there are so many class actions regarding Illegal Electronic Withdrawals against PayPal! Count me in, headed over to the FBI, BBB and Court at this point on them.
Hollis
Jamaica, New York
U.S.A.
1. Fax them my Drivers License
2. Permit an additional $1.95 charge to the linked Debit Card
3. Report back the special # on the card statement
4. Fax them my full Bank Account statement, including all details of how much money I have in the bank, etcetera.
5. Fax them my Mastercard Statement
6. Fax them Utility Bills, Ie the Water Bill
Well I HAVE done ALL the about and as of Feb 5 PayPal STILL has not refunded my money! They confirm they never sent my money to anybody else, they are simply holding my money until I verify all my information with "Stephen" at "PayPal Acct Review". In fact, in the most recent email from them, it says,
"We're sorry, but your account access limitation cannot be lifted at this time"
Be very careful with them if you link your Bank Account with them ("Get Verified"). As I see it, based on my experience, this a double wammy of Money Laundering and ID Theft via some employee or employees of PayPal under the guise of "verification" -- to get your own money back they should have never taken in the first place. No wonder why there are so many class actions regarding Illegal Electronic Withdrawals against PayPal! Count me in, headed over to the FBI, BBB and Court at this point on them.
Hollis
Jamaica, New York
U.S.A.
3 Updates & Rebuttals
Arael
Jamaica,New York,
U.S.A.
Definitely Someone INSIDE PAYPAL
#2Consumer Comment
Sun, February 06, 2005
When I spoke with PayPal Customer Care (after waiting like 1/2 hour) they (Joyce) did admit that it was PayPal that took out the money, and they were holding the money. They said I should reset my password for safety, but would not release the money they stole from me until I complete that lengthy process of "limited access" removal. I was at the NYPD police precinct this (yesterday) evening to file a complete report against PayPal. It does not matter than it is a company with several employees, the bottom line is that it is not spoof or hacking since both my bank and PayPal itself admit it was themselves, also, the debit to my bank account bears no mark of a seller ID which is supposed to be there to identify what was bought (nothing. This is really sad and my biggest fear is how many other people this is happening to simultaneously. This could total to millions of dollars or more if every few customers they stole $5000 ish.
Amy
Pekin,Illinois,
U.S.A.
I'm wondering if it was even paypal that scammed you..
#3Consumer Comment
Sun, February 06, 2005
I have received numerous emails from someone claiming to be Paypal, telling me that I needed to verify my account, or that I need to update my account. I also get emails like that from Ebay. I have forwarded these emails to [email protected] and they reply back (automated reply only) that the emails DID NOT come from them and that they are from someone trying to get me to give personal banking info so that they can steal my identity and money. I know that this doesn't help you right now, but I just wanted others out there to know that this is happening all the time. Anyone who has an Ebay account and/or a Paypal account is at risk. Supposedly, anytime that Paypal or Ebay sends you any correspondance, they will address you by your user name or by your full name...not by "Ebay Member" or "Paypal Member". Those are spoof emails. I have one of these emails in my inbox right now. I hope that you can get your bank to help you to resolve this. If this charge was made against your debit card, it should be a Visa or Mastercard. Ask your bank to dispute the charges and they will do a chargeback. Then whoever made the charge will have to show proof of their claim to the money. Please do this ASAP as you only have so long to make the dispute. I hope you can get this resolved! Good Luck!!
Dale
Waldorf,Maryland,
U.S.A.
Hopefully this helps
#4Consumer Suggestion
Sun, February 06, 2005
OK, first the information that they're asking for is illegal for ANYONE to ask for much less a PayPal company. The best thing you can do is to contact the FTC via their site at www.ftc.gov, they will send you an attached email as to what to do next and your options. Good Luck!
