- Report: #999845
Complaint Review: PC Cleaner Pro 2012 - Internet Internet
-
Author Not Confirmed
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PC Cleaner Pro 2012
Internet, Internet, United States of America
Phone:
Web:
safecart.com
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PC Cleaner Pro 2012 SafeCart Payments Bold scam artists , Internet
I purchased P C Cleaner Pro 2012 on the internet in August 2012 to try and solve a computer problem.
The software did not help the problem and I had to trash the computer.
I have attempted to install the software on my new computer, but my license key is not recognized.
All attempts to contact the suppliers have failed.
The phone number is not recognized although it is possible, me being located in Ireland, I am lacking a correct SDS code.
Contact attempts via the nett result in software downloads that lock up and put up errors.
The payment went via SafeCart who do not recognize there own "SafeCart Receipt ID for reference to any inquires", so any attempt to resolve through them stops dead in the water.
The worrying bit about it all is I have since noticed in the small print on SafeCart`s Receipt, they intent to automatically renew my subscription before the present one expires.
I cannot opt out as they do not recognize my Receipt ID and will not allow me on the site to progress to the page to opt out.
I have spent about a day on this now and are getting nowhere.
The software did not help the problem and I had to trash the computer.
I have attempted to install the software on my new computer, but my license key is not recognized.
All attempts to contact the suppliers have failed.
The phone number is not recognized although it is possible, me being located in Ireland, I am lacking a correct SDS code.
Contact attempts via the nett result in software downloads that lock up and put up errors.
The payment went via SafeCart who do not recognize there own "SafeCart Receipt ID for reference to any inquires", so any attempt to resolve through them stops dead in the water.
The worrying bit about it all is I have since noticed in the small print on SafeCart`s Receipt, they intent to automatically renew my subscription before the present one expires.
I cannot opt out as they do not recognize my Receipt ID and will not allow me on the site to progress to the page to opt out.
I have spent about a day on this now and are getting nowhere.
1 Updates & Rebuttals
CustomerSupport
British Columbia,Canada
SafeCart Charge
#2UPDATE Employee
Sat, January 26, 2013
Hello,
As one of the Internet's leading payment processing services, SafeCart processes payments for PC Cleaner and PC Cleaner Pro. If you have any questions or concerns relating to the purchase of this software, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
