Flynrider
Phoeix,#2Consumer Comment
Thu, February 05, 2009
I don't know if I'd implicate WAMU just yet. The problem the O.P. described is fairly common. The prime suspect is an Internet vendor with lax security on their website. The site gets hacked and customer payment details (CC and debit card numbers) are stolen. The hackers then set up a bogus company and send in charges for small amounts on thousands of accounts. They're hoping for 2 things to happen. One, that people who don't check their statements carefully will not notice the charge. And two, that even if the customer complains, the bank will consider the amount of the charge low enough that they will credit the customer and just eat the charge, rather than initiating an investigation of the charging party. I had this exact thing happen to me in December. A got a $9.57 charge from a company I'd never heard of. Of course I called the bank and disputed the charge. The 800 number given for the vendor was obviously bogus. I also pointed out to the bank rep that there were dozens of reports on the Internet from people that received similar bogus charges (I and the bank rep Googled the bogus 800 number). The bank rep said that the amount of charge was below the threshold for an investigation, so they would credit my account and leave it at that. I pointed out to the rep that it seemed obvious to me that the scammers knew about this threshold, and that's why they made the charge for a low amount. They make thousands of $10 charges and the banks just eat the charge and never come after them. They still get their money and the banks write off the relatively small amount. The rep agreed that I was probably correct, but he still couldn't do anything about it. Kinda makes me think I'm in the wrong business.
Laurie
Haslet,#3Consumer Comment
Thu, February 05, 2009
A lot of credit card companies are peddling these worthless membership programs. It was propobaly WAMU that gave them you account info.... I know I get checks for about $9 from HSBC that I cash - signs me up. I never cassh them - they go straight into the shredder.
Laurie
Haslet,#4Consumer Comment
Thu, February 05, 2009
A lot of credit card companies are peddling these worthless membership programs. It was propobaly WAMU that gave them you account info.... I know I get checks for about $9 from HSBC that I cash - signs me up. I never cassh them - they go straight into the shredder.
Laurie
Haslet,#5Consumer Comment
Thu, February 05, 2009
A lot of credit card companies are peddling these worthless membership programs. It was propobaly WAMU that gave them you account info.... I know I get checks for about $9 from HSBC that I cash - signs me up. I never cassh them - they go straight into the shredder.