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  • Report:  #1221629

Complaint Review: Peak Auto Sales LLC - Atkinson New Hampshire

Reported By:
Evan - Nashua, New Hampshire, USA
Submitted:
Updated:

Peak Auto Sales LLC
12 Industrial Way Unit 1 & 2 Atkinson, 03811 New Hampshire, USA
Phone:
603-552-0284
Web:
www.peakautosales.com
Categories:
Tell us has your experience with this business or person been good? What's this?

This has to be the absolute worst experience I've ever had with any dealer ever. I bought a car that was listed as being in perfect condition needing no mechanical work. He was very pushy trying to get me to buy it, and I did, which was a huge mistake. Upon getting the car home I noticed the engine started ticking and the next day there was a small puddle of oil underneath it. It turns out the car had a bad VVT actuator and timing chain ($1800 fix) and even worse, the transfer case had a hole blown through it and the rear drive shaft wasn't even in the vehicle making it FWD only. The drivers side window switch panel doesn't work, the keyless entry buttons on the doors don't work, and this is just what I've found so far. I'm in the process of trying to get him to either give me a refund or pay for the repairs which so far is not going well, he almost never answers any phone calls or texts and he even tried to say that I caused all of this damage (the day after I bought the car) and went on to say that he doesn't have to do anything because I signed the sales agreement stating I was buying the car as-is. Steer clear of this dealer, Tom Ross (the owner) is an absolute scumbag and he'll screw you over.



1 Updates & Rebuttals

Tom

Salem nh,
New Hampshire,
United States
Peak auto sales

#2REBUTTAL Owner of company

Sun, April 08, 2018

 I do apologize for ur bad experience, however I’m not sure ur information is too accurate as we always have and always do go above and beyond and making sure u get the best possible vehicle for the money. Now unfortunately an auto is a machine and u can never predict what will happen down the road with one, no matter how well kept or how nice the vehicle may be.. And if there were to be any problems in a valid amount of time, we always help out in many ways, depending on the cituation such as how long I had the car, what kind of car it was and with a lot of the turbo sport cars, we just can not get warranties on them as none of the companies will do them because of the Darcy it’s typicaly younger kids who buy them and then modify them with harmful parts and or install them in appriotly for short term performance till it harms the car which in that case we would not be able to help out because you the owner decided to heat the heck out of a car and then expect everyone but yourself to be responsible for it But again in most cases we are always and I mean always there to help in a variety of ways depending on the cituation

So as far as ur complaint, I have no knowledge of it, because it would seem u never even notified us and just went on a little rampage. Which that will not help any cituation And then u will write these bad reviews that could not be further from the truth And trust me I know just as everyone else knows u can not please everyone no matter how hard u try, and there are a lot ifnu people out there that no matter how good u rntoo them and no matter how much u do for them just are not satisfied.. Unfortunately most the ones wich I’d say would be at least a 90percent rate of happy and return customers, they don’t really bother taking the time to right a review It’s the ones who are typicaly sower for no reason at all So sorry u feel that way but u should really get all ur facts straight and show some sort of proof to back ur alllegations, as u can be sued and find for trying to butcher someone’s name, and if that needs to be done , it would be he last thing I want but will be done

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