- Report: #1268471
Complaint Review: Pearl-e-Whites - Virginia Beach Virginia
-
Author Not Confirmed
Why?
Pearl-e-Whites
4701 Shore Drive Suite 103 #437 Virginia Beach, 23455 Virginia, USA
Phone:
(866) 321-4178
Web:
https://www.pearl-e-whites.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pearl-e-Whites pearl e whites "FREE" trial will COST you hundreds of dollars! Virginia Beach Virginia
saw an ad/article about Pearl-E-Whites –about how it was great, and a combination of two of their products will have your teeth white as can be. I have never done any sort of teeth whitening treatment before, but it was only about 3 dollars for a trial, and as long as you cancelled your subscription within 14 days of receiving the product, you wouldn’t be charged. However, if you didn’t cancel within that time period you would be $87.68. For this reason I made sure to call and cancel as soon as I received the product.
Below is a screen shot of their “terms & Conditions.”
Anyhow, I called them and they told that I can cancel my subscription, but I would have to send the product back because they sent me a 30-day supply. Keep in mind I signed up for a TRIAL! They then told me that they needed to charge my account $25 unless I send the product back. I argued with them and said “why do I have to send it back? I was supposed to receive a trial, it isn’t my fault that they sent me a 30-day supply!” the women finally agreed that she would only charge me $10. I still felt this was preposterous considering it was a FREE trial minus shipping & Handling costs (which I paid).
I argued with the girl and told her that is ridiculous, that I refuse to pay anything more than what I was already charged. I told her that if they charged my card again I would call up the credit card company and dispute the charges. Finally she told me they wouldn’t charge me anything as long as the product was unused and sent back. So I said fine but I want a refund on my $3 that I paid for S&H. I know it’s only $3, and its not that I really care about $3, its just the fact of the matter. I felt I basically took three dollars and threw it in the garbage! This is how they make money, they trick you and are unclear about their policies.
Whatever you do, DO NOT order pearl-e-whites. I created this blog intentionally to warn others about this scam. I want to be sure that no one else falls for this stupid thing. I can’t tell you whether or not the product works because I sent it back so that I wouldn’t be charge. Then, this week they called me twice. I was at work and didnt answer. I didn’t recognize the number so I called back after work. They picked up the phone but didn’t even bother to say the company name. When I asked what their company name was they gave me a vague unhelpful answer.
DON’T LET YOURSELF GET SCAMMED! DO NOT ORDER THIS PRODUCT!!!
