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  • Report:  #1337744

Complaint Review: Pearl Suria Residence - Nationwide

Reported By:
Ron - Garland, Texas 75040, Texas, U.S.A.
Submitted:
Updated:

Pearl Suria Residence
Nationwide, USA
Phone:
+6 017 506 4086
Web:
Booking.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 my girlfriend and I booked this room number 1206 on booking.Com at Pearl Suria Residence . I booked for Nov. 1 thru Nov. 8. When we arrived in Kuala Lumpur Malaysia I contacted Ms. Chong Lai Yee the representative of place as requested. She met us at condo with her assistant showing up minutes later. I paid 198 in Malaysian money per night in cash as requested. During our stay one evening the front door was being unlocked. MY girlfriend and I were not fully dressed. I assumed some one trying to break in. I yelled out Hello and ran to door to prevent door from opening wider. To my amazement it was Ms. YEE assistant with ano Asian gentleman. The gentleman was brought there to share living area with us. The gentleman too was shocked that we were living there and walked away in disgust. Ms. Yee assistant immediately left. I contacted Ms. Yee with no immediate response until night before check out. She apologized for troublesome incident. Ms. Yee never disclosed to us of unexpected guests and unannounced walk in visits. WE had sleepless nights there after.



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