- Report: #759724
Complaint Review: Pearle Vision - Orange City Florida
Reported By:
Jacqueline -
Dover, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Pearle Vision
1039 Harley Strickland Blvd #300 Orange City, 32763 Florida, United States of America
Phone:
386-774-0044
Web:
Categories:
Business Rating:
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Pearle Vision They are not following state laws. Orange City, Florida
As per my phone call/s to Pearle Vision in Orange City on 07/29/11, my last eye exam was on 12/09.
As per 1800contacts, eye exams for contacts and glasses, are only due every two years
When 1800contacts attempted to call for my script PV refused to release my info.
When I called PV for my own records, they refused to release my info to me and lied about the 2 year rule.
I am entitled to my own records regardless if expired or not, am i correct?
As per HIPPA state laws.
All i want is my contacts refilled. or My own records released to me.
Thank you.
As per 1800contacts, eye exams for contacts and glasses, are only due every two years
When 1800contacts attempted to call for my script PV refused to release my info.
When I called PV for my own records, they refused to release my info to me and lied about the 2 year rule.
I am entitled to my own records regardless if expired or not, am i correct?
As per HIPPA state laws.
All i want is my contacts refilled. or My own records released to me.
Thank you.
1 Updates & Rebuttals
Pearle Vision
Mason,Ohio,
United States of America
Pearle Vision - Orange City, FL
#2UPDATE Employee
Wed, August 03, 2011
Hello Jacqueline,
I'm Theo with Pearle Vision. I'm sorry to hear you are disappointed. I'll be happy to look into this for you to see what I can do to assist.
Please call me at 1-800-YES-EYES (937-3937) or via email at [email protected].
Thank you,
Theo
