- Report: #1036937
Complaint Review: Peking Restaurant - Williamsburg Virginia
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Peking Restaurant
120 Waller Mill Rd Ste J Williamsburg, 23185 Virginia, United States of America
Phone:
757-229-2288
Web:
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Peking Restaurant Refuses To Refund Williamsburg, Virginia
On March 7, 2013 at
155pm I call Peking Restaurant and place a carry out order for Kung Pow
Beef the dinner size the lady repeated the order and said 10 minutes. I
pick up my order she said kung pow beef I said yes and I paid for the
order on my master card $8.18 when I return home and poured the food into a large bowl I notice that this was chicken not beef. I call the restaurant to tell them that they had made the mistake again of giving me chicken instead of beef. She said that i should bring it back she said she thought that i said chicken. I ask to speak to the manager she informed me that he will be in a about 2 hours i left my number for the manager to call me as soon as he got in. about 30 minutes later a manager from Peking call his name is Ben I explain that for the third time they have made the mistake of giving me chicken instead of what I
had order beef. He apologize and said that i should return the food any time. I return the food about 30-45 minutes later and spoke to Ben the manager and ask for a refund because this was the third time and the price of gas is to much for me to continue to come here over and over to replace a bad order. He said that he would not give me a refund but he
kept the food. So I am filing a complaint for a full refund.
Product_Or_Service: Kung Pao Beef
order on my master card $8.18 when I return home and poured the food into a large bowl I notice that this was chicken not beef. I call the restaurant to tell them that they had made the mistake again of giving me chicken instead of beef. She said that i should bring it back she said she thought that i said chicken. I ask to speak to the manager she informed me that he will be in a about 2 hours i left my number for the manager to call me as soon as he got in. about 30 minutes later a manager from Peking call his name is Ben I explain that for the third time they have made the mistake of giving me chicken instead of what I
had order beef. He apologize and said that i should return the food any time. I return the food about 30-45 minutes later and spoke to Ben the manager and ask for a refund because this was the third time and the price of gas is to much for me to continue to come here over and over to replace a bad order. He said that he would not give me a refund but he
kept the food. So I am filing a complaint for a full refund.
Product_Or_Service: Kung Pao Beef
