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  • Report:  #1326751

Complaint Review: Pensco Trust - Nationwide

Reported By:
Former Customer - PALM BEACH, Florida, USA
Submitted:
Updated:

Pensco Trust
Nationwide, USA
Phone:
800-962-4238
Web:
www.pensco.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Run the other way. My IRA account was transferred to them by Morgan Stanley without my approval or knowledge. When I found out, I called Pensco and told them I did not approve of it and wanted it moved to another company. Because I complained, they agreed to waive all fees if I expeditiously did the paperwork to move the account. I did so, but when they finally agreed to move it, they announced that I owed them $225, and when I complained again, they said the promises not to charge me fees meant they would only charge me SOME of the fees! They held my account hostage until I paid the fee.

The reason I wanted to use another custodian is that after only a few minutes of research I discoved that they charge more than any other company I found. When I told them that, they proceeded to make specious derogatory comments about their competitiors. Rip off!!



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