- Report: #1403126
Complaint Review: Pep Boys - Hesperia California
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Pep Boys
16349 Bear Valley Road Hesperia, 92345 California, USA
Phone:
760-949-2430
Web:
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Pep Boys Paid for New Shocks / struts - not installed Hesperia California
I had gone to Pep Boys and paid them a large amount for new shocks and struts which I assumed had been installed. Several months later I went to my regular dealer for service and they gave me notice that I needed new shocks and struts as mine were in bad shape, were leaking, etc.
The dealer gave me a printed report to take back to Pep Boys since I advised the dealer that I had already paid for new shocks and struts. So when I went back to Pep Boys they supposedly then installed new shocks and struts at no charge. There was no explanation for what happened. But if I had not been told about this fraud, I would not have known it.
