Tell us has your experience with this business or person been good?
pepboys unauthorised work done and very very bad work done. car is not drivable mistreated and ripped off rip off scam con artists westchester California
Two weeks ago I had my rear brakes done and an allignment. I was told at that time that I must replace my inner tie bars in the front wheels.
On 4/10/2002 (approximately two weeks later)I brought my car in to the same store and said please call me when you (Al in Service) have the parts and a complete estimate. I also said to leave a message with my family and I will call you back to approve the work.
Al in servive said to my family that I needed front brakes also. So without my approval he decided to do more than I had requested. I then got home to fond out that the bill was well over $450.00 And the original estimate was between $180.00 and $250.00.
After getting very upset I decided to pay the bill and pick up my car. I drove off and there was no responce to the steering wheel when I turned the wheel. I tried to make it home but I could not because the steering was all messed up because of the very bad service. I will take this pepboys to court and I will get my money back for the bad workmanship and the unauthorised work done to my car.