- Report: #1431480
Complaint Review: Perfect Nutra Solutions - Mooresville North Carolina
Reported By:
Kimberley -
Warren, Michigan, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Perfect Nutra Solutions
532 Patterson Ave Ste 100 Mooresville, 28115 North Carolina, United States
Phone:
888-728-5208
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Perfect Nutra Solutions They did not inform me I was signing up for anything. He assured me I was only paying shipping/handling for a face cream and eye serum. Nothing else. Mooresville North Carolina
I clicked on a link for eye serum and face cream. I started filling out the form on line but decided against it and never finished it/submitted it. They called me on the phone and asked if I was still interested and that I did not submit the order. I asked him what it was for exactly and he replied that I was only paying the $10.94 for shipping and handling. I asked 3 times if it was for anything else and he told me that is was only for the eye serum and face cream. That it was a 30 day free trial. He did say that I would have to call to cancel, but gave me no specific date and led me to believe that I had 30 days.
Never once did he tell me they would be charging my account and sending me products in the mail. I did call the company to cancel on 2/26/18 and spoke to Ann. I explained the above conversation to her and that I was never given a time except for the 30 day and that I couldn't of called due to catching the flu and fell extremely ill. She cancelled my order that they charged for on Sat. and also the second one from yesterday. I recieved emails stating they gave me a credit of $44.89 and $49.97. She stated she couldn't give me a full refund only a 50% discount. I have to watch my bank account and as soon as they post I have to dispute them. When I spoke to the dispute dept at my bank yesterday they stated there are no credits from this company to my account only the 2 charges of $99 and $89 that are pending.
