- Report: #741973
Complaint Review: Perfect Skin Science Labs - Internet Internet
Reported By:
Donna -
Long Beach, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Perfect Skin Science Labs
7850 Ruffner Avenue Internet, 91406-1619 Internet, United States of America
Phone:
800-707-8764
Web:
www.perfectskinnow.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Perfect Skin Science Labs Cancelled and returned product and after 19 days still have not received my refund! I Internet
I cancelled my membership on the 17th of May 2011 but they had already shipped the product. I called on the 18th of May, received a RMA# was told as soon as they received the product back, I would receive my refund within 7-10 business days. As soon as I received the product, I returned it via UPS. Perfect Skin received it on the 26th of May. I called on the 3rd of June 2011 and was told the product had been received, refund of $87 was approved and to give it about 3 more days. I then called on the 13th of June and was told it takes 15 business days to receive a refund. It has now been 19 business days since Perfect Skin received the returned product and I still do not have my refund. I have sent several emails that they do not respond to and called twice. I will be calling again today. Their website states that you can cancel your membership online which I was not able to do, I was told I had to call. Their website also states immediate refunds if you are not happy with the product which I was not and informed them of that when I initially called for the RMA #.
