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  • Report:  #804240

Complaint Review: PerksConnect - St. Paul Minnesota

Reported By:
Victor - Corona, California, United States of America
Submitted:
Updated:

PerksConnect
2561 Territorial Road St. Paul, 55114 Minnesota, United States of America
Phone:
866-671-3322
Web:
www.perksconnect.com
Tell us has your experience with this business or person been good? What's this?
One day I received an email saying: "I am working with VAEA in Loma Linda, CA. I am looking for a computer repair that some of their 3,700 employees can go to. We are currently expanding our network of local businesses in Loma Linda for them to use as a preferred source. If you are willing to offer special pricing or a discount to these employees, then we will feature your business in a variety of ways. You will be on a website that we create for the employees go to, in monthly emails we send out, and also on a mobile website so the employees have your location and contact information set in their phones.

I replied I was interested and the same day I received a call for an "interview", which turned out to be a sort of inquisitorial conversation just to end up getting me ready to pay "a fee" of 40 dls for their "service". I was much into the prospect of a good business to say "wait a minute! I was not supposed to be buying but selling services".

Nonetheless, after knowing that that amount would cover the two first months and that I could cancel any time before the end of that trial, I decided to give it a shot.

Later I was recalling the way I fell into the trap and I had to admit: man, they are good at selling! Instead of presenting themselves as sellers they pretend to be buyers and before you realize, they already got you.

The next day I received a confirmation message and tried to activate my account. The procedure never worked and I started to realize that the website is rather poor and awkwardly flawed. I tried to publish some "offers" but when I tried to see a preview, nothing came out!

After several attempts I decided not to waste more time and cancel. I tried to go to "my account" on the website but the link won't work. I call them up and they referred me to a person who wasn't in his office at the time. The day after finally I spoke with a person who said my account was cancelled and he would send me a confirmation email, which never hit my inbox until after two weeks I called them back.

The person who engaged me in this trap is named Katarina Montgomery. Attempts to contact her on the phone to address the issues never were responded.

I wondered whether I could call my bank and dispute the payment I made with my credit card. It seemed feasible since I got nothing at all from their "services". I called the bank (chase) and they said they could not do anything 'cause for the bank that was not a fraud.

Too late I found references of the company on this page: http://justsmallbusiness.tumblr.com/post/11665188257/7-ways-to-communicate-ineffectively

Some other people has written about the same company's fraudulent practices.

I hope my experience can help others to be aware when they receive an email saying something like "I'm looking for a good ...(your business)."


1 Updates & Rebuttals

MK

United States of America
There is a Perkconnect and PerksConnect program for VAEA Loma Linda, CA

#2UPDATE Employee

Fri, August 10, 2012


Perks and PerksConnect are two platforms under the Perks umbrella that offers discounts to thousands of organizations across the country. We can verify every program we do to any local business that would like us to do so.


PerksConnect and PerksCard are not fraudulent and or a scam. If you receive an email stating that we are looking for a type of business to work with a specific corporations employees all you need to do is request for us to verify the relationship. We would be glad to do so to clear up any confusion.


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