Complaint Review: phoenix Business Agents Ltd - London Select State/Province

Hi Forum!

Here you got another victim and I signed the agreement on the 12/04/2010 but after 6 months i closed the business down because couldn't find the buyer but paid £500 plus VAT to phoenix business agent like everyone else and was promised if they fail to sell the business then they will refund the agreed fee, their response was almost zero and within 6 months only one person visited the business for couple of minutes and never returned and i am sure it was someone their own sheep.

I closed the business after 6 months and then in couple of months i changed my address as well but i never thought that these crooks will chess me up but soon they start searching me and i wasn't aware that these crooks are searching me and I have recently come to known that they used a company called 1ST DIRECT UK LTD to find out about my current address.

1ST DIRECT UK LTD is the company who charge around £36 to trace the people making unauthorized searches on people's credit reports and I understood this easily because I regularly check my credit report to keep my identity safe and secure. so this is a new development on this particular topic.

lets come to the point and let me tell you that after three years they sent me an invoice of £4800 to pay because i closed my business without letting them know and paragraph 10 of the terms and conditions apply on me according to the agreement.

I also have noticed from the copy of agreement they sent me ''THE ADDITIONS OF TWO AMOUNTS'' which clearly shows that the amount of asking price of the business in paragraph 1 and the amount of agency fee in paragraph 2 is recently added which is in different ink with different hand writing but bottom side of the page is photocopied where my signature and dates are. 

when I sign the agreement I was told that I will get the copy of this agreement by post and now I know why because both places in paragraph 1&2 were left empty by the agent because he knew I would never have signed the agreement if the agency fee was shown in the contract, in fact I never received the copy in the post until last week and this is the trick which he played very nicely and of course I made great mistake as well who failed to read everything word by word before signing the agreement and it was of course due to agent's intervention to divert my attention who never wanted me to read the agreement properly.

The contract is same which is uploaded by ''vanity nails'' in page 2 of this thread so I don't need to upload it again. I am preparing for response and of course will use the all points which are raised in this entire conversation by other honorable members of this forum and lets see where it goes but I will very much appreciate if some one can post concluded case here briefly to use as a reference. 

I have noticed ''vanity nails'' has settled and have received letter from phoenix stating that they have canceled the invoice as a goodwill gesture and after that post that member completely disappeared which is not fair because we are asking for help in the forum from every one and used their experience to solve our problems and when our problem is solved, then you can't just say thank you for the members and thank you phoenix for canceling the invoice and we are closing the topic. very disappointed and unhelpful.

I request this member ''vanity nails'' to please come forward and upload the communication letters without her details so others can use the same argument as a reference. Kind RegardsHi Forum!

Here you got another victim and I signed the agreement on the 12/04/2010 but after 6 months i closed the business down because couldn't find the buyer but paid £500 plus VAT to phoenix business agent like everyone else and was promised if they fail to sell the business then they will refund the agreed fee, their response was almost zero and within 6 months only one person visited the business for couple of minutes and never returned and i am sure it was someone their own sheep.

I closed the business after 6 months and then in couple of months i changed my address as well but i never thought that these crooks will chess me up but soon they start searching me and i wasn't aware that these crooks are searching me and I have recently come to known that they used a company called 1ST DIRECT UK LTD to find out about my current address.

1ST DIRECT UK LTD is the company who charge around £36 to trace the people making unauthorized searches on people's credit reports and I understood this easily because I regularly check my credit report to keep my identity safe and secure. so this is a new development on this particular topic.

lets come to the point and let me tell you that after three years they sent me an invoice of £4800 to pay because i closed my business without letting them know and paragraph 10 of the terms and conditions apply on me according to the agreement.

I also have noticed from the copy of agreement they sent me ''THE ADDITIONS OF TWO AMOUNTS'' which clearly shows that the amount of asking price of the business in paragraph 1 and the amount of agency fee in paragraph 2 is recently added which is in different ink with different hand writing but bottom side of the page is photocopied where my signature and dates are. 

when I sign the agreement I was told that I will get the copy of this agreement by post and now I know why because both places in paragraph 1&2 were left empty by the agent because he knew I would never have signed the agreement if the agency fee was shown in the contract, in fact I never received the copy in the post until last week and this is the trick which he played very nicely and of course I made great mistake as well who failed to read everything word by word before signing the agreement and it was of course due to agent's intervention to divert my attention who never wanted me to read the agreement properly.

The contract is same which is uploaded by ''vanity nails'' in page 2 of this thread so I don't need to upload it again. I am preparing for response and of course will use the all points which are raised in this entire conversation by other honorable members of this forum and lets see where it goes but I will very much appreciate if some one can post concluded case here briefly to use as a reference. 

I have noticed ''vanity nails'' has settled and have received letter from phoenix stating that they have canceled the invoice as a goodwill gesture and after that post that member completely disappeared which is not fair because we are asking for help in the forum from every one and used their experience to solve our problems and when our problem is solved, then you can't just say thank you for the members and thank you phoenix for canceling the invoice and we are closing the topic. very disappointed and unhelpful.

I request this member ''vanity nails'' to please come forward and upload the communication letters without her details so others can use the same argument as a reference. Kind Regards