West Remodel
Plainfield ,#2Consumer Comment
Wed, September 18, 2013
Phoenix Cabinetry is one of the most convenient and highly accessible companies that I deal with. I own a Remodeling business and I have used them for numerous projects. The price is great and the product is readily available which makes it easy for me to work with them. I have never had an issue that they couldn't resolve quickly and responsibly. If you want to save some money without sacrificing quality please disregard this negative comment. When I read it for the first time it made absolutely no sense.
Brian West
West Remodel
(630) 202-0372
A happy Phoenix Cabinetry client
Cara
Carol Stream,#3REBUTTAL Individual responds
Mon, December 10, 2012
This is Cara. I designed the kitchen for the person who wrote that angry review. The customer is trying to have it removed because he wrote it due to other factors that came into his life. The bar that we designed turned out beautifully. I must of made 5 trips out to his house to make sure everything was correct. We shipped in 3 days and the customer was very happy. He has apologized many times for writing what he did and is trying very hard to get it removed. Unfortunately it is taking a lot longer than he anticipated. In fact he said he would work with us again on future projects. We pride ourselves in professionalism, superior quality and giving our customers our "personal" touch. John the owner is a very professional business owner and has talked to this customer many times. So please disregard this negative review and come visit us, you will see how well you will be treated! Thank-you, Cara