Phoenix Coin LLC
Peoria,#2REBUTTAL Owner of company
Mon, March 28, 2011
Phoenix Coin LLC I can be reached directly at 602-301-9891. I'm sorry to hear that there was an issue that myself or my manager was unawarwe of. This blog was just brought to my attention by a close friend. My manager of two years answered all calls and if ever an issue came up where we needed to stop payment on a check I was always notified. We last did business in Camarillo CA where we hold city, county and CA Dept. of Justice Licenses as well as are Weight Masters with the CA Dept of weights and measres, this past January 4th Tuesday through the January 8th Saturday. Closed on Sunday, however, you state that you received your check on a day we were closed. Waiting till the Monday to deposit into an already overdrawn bank account. You then state that the very next evening you tried to use your debit card to access funds from an out of state check that had not cleared your bank yet. Then to go into your bank "raising your voice" when you are told by your bank that the payment on the check from Phoenix Coin LLC, was withheld by "them" for reasons unknown. Doesn't "them" mean by "your" bank.
At any rate you immediately assume within one banking day that it is something we did that will not allow you to access your funds. I assure you it was nothing we did and to the best of my reculation we did not stop payment on any checks during that time frame. Your story just doesn't add up and I challange you to present some facts. Canceled Checks, Statement from your bank or anything that proves that we somehow "withheld funds for some unknown reason". Like we have the ability to manipulate the banking system.
Fact's will show that you were overdrawn, that your relationship with your bank is stressed and they themselves put at least a (5) day hold on your funds to allow our check to clear which I'm certain it has. I don't know if you owed $200+ or $2,000+ in overdraft but I know it had nothing to do with our check. I'm sure our check has cleared my bank with out looking. We do an average of 400 shows a year and over $20M in checks. Have a "A" rating with the BBB and have an outstanding relationship with our bank.