- Report: #984559
Complaint Review: Pimsleur Approach - PHILADELPHIA Pennsylvania
Reported By:
Brittany -
Libertyville, Illinois, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Pimsleur Approach
1600 JOHN F KENNEDY BLVD PHILADELPHIA, 19103-2808 Pennsylvania, United States of America
Phone:
888-308-6904
Web:
Categories:
Business Rating:
(0)
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Pimsleur Approach Horrible Company with a huge Scam and Worse Customer Service! PHILADELPHIA, Pennsylvania
I ordered the $9.95 Greek beginner course and a few months later I get more courses with no bill! I thought it was part of the promotion since it said on the bill I owe nothing. I then got a letter a few months later saying that I need to pay $256.00!!!!
I called customer service the moment I received the letter and the supervisor said that there was nothing they can do because it is outside of the 30 day window to return. I tried to explain to them that I didn't order anything else.
The supervisor said that I did it was in smaller font on the screen. SCAM!!! This was a horrible experience. The supervisor wouldn't do anything to help me even though this was the first correspondence I have received from them.
This was a horrible mistake. Please take it from me and do not purchase anything from this company! They do not care about their customers and will not help with something is wrong.
I called customer service the moment I received the letter and the supervisor said that there was nothing they can do because it is outside of the 30 day window to return. I tried to explain to them that I didn't order anything else.
The supervisor said that I did it was in smaller font on the screen. SCAM!!! This was a horrible experience. The supervisor wouldn't do anything to help me even though this was the first correspondence I have received from them.
This was a horrible mistake. Please take it from me and do not purchase anything from this company! They do not care about their customers and will not help with something is wrong.
