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  • Report:  #1119996

Complaint Review: Pimsleur Approach - Philadephia Pennsylvania

Reported By:
William - Los Gatos, California,
Submitted:
Updated:

Pimsleur Approach
2811 Southampton Rd., Philadelphia, Pa. 19154 Philadephia, 19154 Pennsylvania, USA
Phone:
877 802 5283
Web:
PimsleurApproach.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I Don't remember exactly how I first notice the Pimsleur Approach Co. on the internet, but something caught my eye, and the procuct sounded pretty good for only $10.  A CD to help you learn spanish. There was more the site tried  to sell me, but I declined.  Well, we recieved the CD, and my girlfriend liked it, and I felt pretty good about the purchase.  

Later, we recieved another one, whiched surprised me, but I didn't think too much more about it figuring they had made a mistake, and I wasn't going to bother with it.  Just recently we recieved another one, and this time I thought I'd better call and let them know what was happening.  

After an hour of trying to get someone in customer service, I called a sales representitive.  One answered promptly and and Informed me that I was behind in my payments and owed them around $750 for the three sets of CD's.  I chocked, gaged, and passed out.  When I came to I told the person I had no intention of paying them.  That was not what I had signed up for. I was then transerred to the collection dept.. 

Once transferred to the colection Dept.  I was put on hold for some time.  I hung up, thought about it some more, and desided to write this review.  If you should deside to buy their product, I wouuld advise you to do so only from a reliable used CD second hand store.  Stay away from these people.  They are not who they say they are. 



2 Updates & Rebuttals

William

Los Gatos,
California,
Kind of funny

#2Author of original report

Sat, February 01, 2014

Kind of funny how so many people fell for the same trap.  You are quite good at your advertising approach.  Try being a little bit more up front with what you are really doing.  And, that my friend is being honest enough to say you are only selling this product for $750 and not $10.  Please note, I'm not hidding the fact that I think of you as low life, I'm right up front about it.  See if you can't be as honest with your advertisement.


Ken

Colorado,
Here's what I found on Pimsleur's website...

#3Consumer Comment

Sat, February 01, 2014

Pimsleur Rapid Fluency Purchase Program:

One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days. You'll receive a new course once every 60 days. For each course you keep we'll bill you in four monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future shipments at any time by calling 1-877-802-5283. See Key Details

It's just below and to the left of the credit card information input blank and NOT in fine print.

Also, right on the order blank is the following "By clicking below, I'll be charged $9.95 and agree to adjacent purchase program Terms and Conditions."

Guess you somehow missed all this.

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