JJ in NY
New York,#2Consumer Comment
Wed, November 28, 2012
I also purchased the Pimsleur promotional product for $9.95.
I read the entire page before clicking the "order" button. I recall seeing the notice that they would send future shipments, but I do not remember seeing ANYTHING that indicated the cost.
If I had seen the $256 price tag on each package I would have made sure I cancelled right away.
Once the packages started to arrive and the $64 was taken from my account I considered keeping the package as the demo was pretty good and $64 was not that high a price.
But after the second charge of $64 hit my account I went out to their website and was shocked that they were expecting four payments of $64 for each package (or $512 for the two-level course).
I combed through the order confirmation, all of the emails, packing slips, etc, and never once was there any mention of the cost.
I called customer service and was told I could return package 2 as it was still within the trial period, but that payments would continue to be deducted for the first package.
Overall I believe their product is legitimate and works well. I just think that "hiding" the cost of the full course is an "under-handed" way of getting peoples money.
JJ
Ken
Colorado,#3Consumer Suggestion
Sat, November 17, 2012
Pimsleur Rapid Fluency Purchase Program: One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days. You'll receive a new course once every 60 days. For each course you keep we'll bill you in four monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future shipments at any time by calling 1-877-802-5283. See Key Details
Guess you somehow missed this part. No Ripoff here.
That must be some fantastic language course at that price.
" In the beginning I thought I had overlooked the emails and maybe I should pay for the course. However, when I saw there were no emails explaining about the procedure or the trial period, I realized It was a well thought out scam. What am I supposed todo? I never used any of the CDs"
You WERE notified with the above note on their site, what's not to understand? NO I DON'T work for them and had never even heard of them before.