- Report: #1200607
Complaint Review: Pimsleur Approach/Stroll - Philadelphia Pennsylvania
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Author Not Confirmed
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Pimsleur Approach/Stroll
2811 Southhampton Road Philadelphia, 19154 Pennsylvania, USA
Phone:
877-802-5253
Web:
Categories:
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Pimsleur Approach/Stroll Paid $10 for a language CD, The CD box came with a letter telling me that I will recieve 4 more CD's at $64 each. I called them immediately to cancel, but they send it anyway. I sent back the CD, but they billed my credit card for $64. Their Customer Service has lied to me everytime I tried to stop this fraud. Philadelphia Pennsylvania
In Oct-2014, I ordered a CD from PimsleurApproach for $9.95. When I received the CD, the letter in the CD box told me that I would also soon receive four installments of CD'd for the "Gold Course" which I was not aware of at the original purchase of the $10 CD. I immediately called their customer service and told them I did not want this course and to cancel them sending me these additional CD's. They said they would, but a month later I received a $64 CD in the mail. The CD was immediately send back (Tracking #9452110200881388921035). Today(01/09/2015) our Charge Card showed a $64 charge for this CD that I did not order. I called customer service to complain about the charge. They denied that they ever received the CD, but when I told them about the tracking number, they backed up and said that they will remove the charge. They have lied to many times and I don't believe them. This company and their sales personel belong in jail!
