- Report: #1214520
Complaint Review: Pitney Bowest - Nationwide
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Author Not Confirmed
Why?
Pitney Bowest
Nationwide, USA
Phone:
8772137284
Web:
www.pitneybowes.com
Categories:
Business Rating:
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Pitney Bowest Ink Rip-Off and other egregious acts New York Nationwide
I kept noticing the ink was running out way too soon so I called Pitney Bowes to ask a question. After repeatedly getting the Philippine on the line where no one could answer my question, I finally learned to insist on asking to be transferred to the US which they woudl do reluctantly. the tech person I spoke with said the ink should last between 500 and 700 letters. I mnetioned that mine ran out after about 45. They sent me a new cartiridge. The same thing happened. I called again and they suggested we try a newer machine which they sent me with a new cartidge. The same thing happened again. I finally concluded the lease is a scam - a ruse to get you to frequently buy expensive ink all the time. I finally cancelled my contract and returned the machine. Two weeks later they charged my credit card for $900 for postage. Go figure! Bottom line - impossible customer service, ink cartirdge rip off - unethical behavior. STAY AWAY!!!
