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  • Report:  #1203658

Complaint Review: Pixelfish - Nationwide

Reported By:
Rob - Houston, Texas,
Submitted:
Updated:

Pixelfish
Nationwide, USA
Phone:
310-212-3200 ext. 7004
Web:
www.pixelfish.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was contacted by Pixelfish to do a one day video production shoot. I spoke to both of the producers (Andy Glickman & Cameron Hassman) via phone, and they sounded legitamate so I did not push for a 50% deposit as I usually do. They told me that payment was 60 days net, which is a bit longer than most clients....but not a problem. 

I hired on my usual crew and completed the shoot & mailed them the footage along with my invoice. Radio silence from them after the 60 days net period was up. I finally get a message from the account payables department saying they cannot find my invoice. I resubmit, and then nothing for weeks. Finally "payment has been sent out" but a week later, no check in the mail.

I would STRONGLY advise that no freelance video production contractors take on any business with Pixelfish without taking a 50% deposit on the job up front. After googling them I have found several comments from unpaid contractors (though they are from 2008/2009). So it appears that this is nothing new. Proceed with caution....



1 Updates & Rebuttals

rob

Houston,
Texas,
FINALLY PAID

#2Author of original report

Wed, January 28, 2015

Update: I was finally paid as of 1/27/15, after my invoice was submitted 9/16/14 (and due 60 days after that). on 12/1/14 I gave them a reminder email, and it took nearly two months for them to finally cut me a check. 

Perhaps they are just extremely unorganized, and not trying to ripoff vendors as all the reports from 2008/2009. But regardless there is no reason why my invoice should not have been paid quicker.

I don't mind giving loans, but they should start paying some vig to all of their vendors. 

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