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  • Report:  #472179

Complaint Review: Pizza Chicago Tempe - Tempe Arizona

Reported By:
- Tempe, Arizona,
Submitted:
Updated:

Pizza Chicago Tempe
1428 N Scottsdale Rd Tempe, 85281 Arizona, U.S.A.
Phone:
480-425-2005
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am a long time Tempe resident. I recently saw the grand opening of a supposedly Chicago Style themed restaraunt on 1425 N. Scottsdale Rd. I was excited because I am originally from the S. side of Chicago and have been longing for a place that made authentic Chicago stlye pizza. I was disappointed when I went into the location and should have known better because once entering the establishment(I wouldn't even call it a restaraunt), it is very clear the owner is trying to capitalize on making as much money, with little overhead and complete disregard to customer satisfaction. What I mean by this is:

1. No menu, you have to order off of a price guide on the wall?

2. The place is a furnace with little to no A/C in the establishment. It was hotter in the establishment then outside. It is currently over 110 degrees in the valley right now.

3. When I saw the actual product I was horrified. It is a thin crust pizza(not Chicago Styled) with very little ingredients with the intent of maximizing money instead of a great product.

4. The actual product itself is terrible. I cannot put in words how terrible the actual product tasted. It tasted like Ragu tomato sauce over something that resembled cardboard.

5. I called to voice my disatisfaction with the Manager(Frank) and was disappointed that he completely blew me off. When I talked to him about authentic Chicago style pizza he told me it was a style of Chicago Style pizza. I asked Frank if he had ever been to Chicago and he avoided the question and it is clear that he has no idea or concept of what he is doing.

All pizza lovers beware of this deceptive restaraunt theme and be prepared for a huge disappointment on the product if you go. I am a firm believer in making money and living the American dream but it is obvious that this establishment is bent on making money with complete disregard to its product or customers. Plenty of other great pizza places, just have to travel a little further.

Tempe sun-devil

Tempe, Arizona

U.S.A.


3 Updates & Rebuttals

jim s

tempe,
Arizona,
United States of America
this pizza place is now closed

#2General Comment

Sun, September 26, 2010

This pizza place took the name of the real Pizza Chicago Tempe, but is now closed.  The real Pizza Chicago Tempe is still open.


Thanks,
Jim Strykowski
480-892-9582


jim s

tempe,
Arizona,
United States of America
This business is not Pizza Chicago, no affiliation

#3General Comment

Wed, May 05, 2010

This is not the real name of the business.  The owner falsely used Pizza Chicago without checking for the trademark name.  The sign on the front says "pizza" in blue lettering.  This company has no affiliation with Pizza Chicago San Francisco or Pizza Chicago Tempe.  This is an independent operator whos real company name is unknown.


Hank

United States of America
What to really expect

#4Consumer Comment

Fri, March 19, 2010




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As a regular and satisfied customer of Pizza Chicago, I would like to describe some misconceptions that the original report is likely to give any new potential customers.  The original filer complains of a deceptive image when this is quite hypocritical given the nature of the report.  Clearly, pizza as with any food is a matter of taste and opinion so I would like to give a description of the establishment that is as objective as possible so any potential future consumers can decide for themselves if this is the type of place they would want to try.

Pizza Chicago is a small pizzeria that is focused on takeout and delivery that has an order counter in front of a small kitchen with a picnic style table or two in the front.  The original report is correct in that you order off a menu painted on the wall and that it can get hot inside but this is because it is not designed as a full-service sit-down restaurant as was seemingly implied in the review but instead is somewhere you will likely be in and out of.



 



The original report filers claim that Pizza Chicagos pizza is not Chicago style is incorrect as this can commonly refer to either thin crust or thick crust styles.  The pizza there has the characteristic crunchy thin crust and party square cut.  In fact, I would say it is truest to the Chicago style of any in the area (there is another nearby for any Chicago thin crust enthusiasts who may want to compare).  On a subjective note, I find the sauce to be quality with nice sweetness complimented by a nice herb mixture.  They also offer wings (which I find to be pretty good), salads, and an assortment of side items.



 



Finally, in my own personal experience with Frank the owner he has always seemed friendly and dedicated to getting quality pizza ready to eat quickly.  He does seem to maintain a low overhead by keeping things simple but this is something I appreciate as I can get what I feel is a quality pizza at reasonable prices.  In conclusion, I hope this review will enable future customers to have an accurate picture of Pizza Chicago and prevent anyone from missing out on a place I enjoy because of a deceptive review.






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