Easton
MANITOU BEACH,#2UPDATE Employee
Thu, August 14, 2008
First of all i would like to start by saying that i am sorry you still havent recieved your merchandise. Being that we deal with so many manufacturers and so many shipping companys things dont always go smoothly for us on our end. Our number one goal is to get these products to the people who need them. Our boss, michael woods is a quadraplegic and most of us in customer service are home health care workers for handicap people. So you can understand that we truly empathize with those of u who need our products. We ship most of these products directly from the manufacturers to keep costs down and shorten the time for delivery. Packages do get damaged or lost in transit which is not our fault but we do what it takes to make it right and its usually at our expense. That being said feel free to give me a call and i will do what i can to rectify this situation. I am in the office mon-sat after 630p eastern time. kim roggero 866-465-4387.
Easton
MANITOU BEACH,#3UPDATE Employee
Thu, August 14, 2008
First of all i would like to start by saying that i am sorry you still havent recieved your merchandise. Being that we deal with so many manufacturers and so many shipping companys things dont always go smoothly for us on our end. Our number one goal is to get these products to the people who need them. Our boss, michael woods is a quadraplegic and most of us in customer service are home health care workers for handicap people. So you can understand that we truly empathize with those of u who need our products. We ship most of these products directly from the manufacturers to keep costs down and shorten the time for delivery. Packages do get damaged or lost in transit which is not our fault but we do what it takes to make it right and its usually at our expense. That being said feel free to give me a call and i will do what i can to rectify this situation. I am in the office mon-sat after 630p eastern time. kim roggero 866-465-4387.
Easton
MANITOU BEACH,#4UPDATE Employee
Thu, August 14, 2008
First of all i would like to start by saying that i am sorry you still havent recieved your merchandise. Being that we deal with so many manufacturers and so many shipping companys things dont always go smoothly for us on our end. Our number one goal is to get these products to the people who need them. Our boss, michael woods is a quadraplegic and most of us in customer service are home health care workers for handicap people. So you can understand that we truly empathize with those of u who need our products. We ship most of these products directly from the manufacturers to keep costs down and shorten the time for delivery. Packages do get damaged or lost in transit which is not our fault but we do what it takes to make it right and its usually at our expense. That being said feel free to give me a call and i will do what i can to rectify this situation. I am in the office mon-sat after 630p eastern time. kim roggero 866-465-4387.