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  • Report:  #357809

Complaint Review: Planet Mobility - Shelby Twp. Michigan

Reported By:
- anywhere, Other,
Submitted:
Updated:

Planet Mobility
14986 Technology Drive Shelby Twp., 48315 Michigan, U.S.A.
Phone:
586-247-8900
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
As a "former" vendor for this company, I can shed some light on their work ethics. The reason shipments get "lost" or the blame is put on others is because they do not pay their bills to their vendors. The vendors in return do not ship the product until payment has been received. Many customers are even being told that items are being discontinued, when they aren't. I have received several phone calls asking if a particular item has been discontinued. Image their surprise when it has not been.

Long story short, I am no longer doing business or referring Planet Mobility to any of my customers.

Vendor

anywhere

U.S.A.


3 Updates & Rebuttals

JCM

United States of America
Attn: Zoya

#2General Comment

Fri, January 01, 2010

Zoya,

You didnt choose to stop ordering from the vendor, what really happened is that the vendor wasnt getting paid. Also if you claim the prduct is bad, then why is Planet Mobility trying to sneak orders through 3rd party distributors to order? Exactly, keep it to the facts. If you really want to know, go ask Infamous Mike Woods.


Vendor

Wind Gap,
Pennsylvania,
U.S.A.
Vendor response

#3Author of original report

Wed, August 20, 2008

How strange, Zoya. You state that you broke of contact with our company, however we have received several more orders that we are unable to process due to the current situation given in first response. I understand the frustration that you are experiencing with negative feedback, but please state the facts truthfully. Your company cannot keep practicing the way that it does.


Planet Mobility

Warren,
Michigan,
U.S.A.
The Actuality.

#4UPDATE Employee

Sat, August 16, 2008

This "vendor" is upset because Planet Mobility chose to stop doing business with this company, reason being that their merchandise was problematic and we were recieving complaints from our consumers whom purchased their products with us. Planet Mobility has and always will hold the products we sell to the highest standards. - Planet Mobility representative- Zoya B.

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