- Report: #374578
Complaint Review: Platinum Advantage - Florida
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Author Confirmed
Why?
Platinum Advantage
www.newplatinumadvantage.com Florida, U.S.A.
Phone:
877-488-8084
Web:
N/A
Categories:
Business Rating:
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Platinum Advantage Ripped me off and Stole Money From My Bank Account Refuses to reimburse the money Florida
I recieved a phone call from a man called Steve from their Company,he said i could get $2,500 Credit card and after 1st payment we could withdraw $1,000.00 cash I only decided to origionally go ahead as we needed the monety Desperatly to get a Vehicle,he told me about the middle of August i would be sent the Application along with 4 Vouchers worth $50.00 each which would cover the $200.00 Fees,I waited for about 2 Weeks and the Application and 4 Vouchers that he promised that would cover the Fees never showed so on the 3rd of Sep.I checked our bank statement online as we get Social Security auto deposit,here i saw they took out $200.00 cash from my Bank,I called them and got 1 person,then i recoieved a letter that the refund was under review and there if 1 was given they would deduct $35.00 processing fee,and since then i did find their web site and wrote to them 2 toimes telling they better put the money back into my bank as I was lied to and ripped off,and they have failed to do it,so Im filing a complaint as i told them with the Pa.Attorney General and the Better Business Breau,whic didnt fase them either when i told them if it wasnt put back i was going to do.They totallyy are Scamming People.
James axe
Ephrata, Pennsylvania
U.S.A.
James axe
Ephrata, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Platinum Advantage Customer Service Department
Clearwater,Florida,
U.S.A.
Please Contact Customer Service
#2UPDATE Employee
Sat, September 27, 2008
Please call Customer Service so we may resolve your complaint. Our department is open Monday thru Friday 10am-5pm eastern standard time. The number was provided along with all the terms and conditions of our program designed to help customers re-establish their credit. This was all explained in detail during your recorded verification process during the enrollment for our Platinum Advantage Merchant Finance Account. 1-877-488-8084 If you call while we are closed or have a high call volume please leave a detailed voicemail including your full name, phone number and the verification number that was given to you during the verification process. A supervisor will return your call within 24 hours provided enough information was given to find your account. Due to the privacy of your account. If we reach a voicemail returning your call we will only leave a short message to return the call. or email us at: [email protected]
