John t
Murphy,#2Author of original report
Mon, July 20, 2009
I finally got ahold of a gentleman at the following phone number: 1-866-828-5183 (on hold for 6min and talked for 20 more) It was explained to me that I had plenty of time to cancel my account and I would be responsible for the 39.95 charge. There was no agreement to reverse the charge even though the gentleman stated that they were open on Sat, I rebutted that your phone message stated that they were only open mon-fri 8-4pm pac time. The gentleman backed away from that statement. I also told him that I had tried unsuccessfully to send not one but two cancellation emails the next day after sign-up. I told him that they had bounced. He claimed that it was a valid email address, Mon-Fri... I also told him since their business hours were mon-fri that I had made the cancellation within the 48 hour window that was stated in their original email to me. He disagreed and said that I should go back and sign up on TWO count 'em TWO more websites to be able to cancel the charge of 39.95... I finally pulled the charge dispute out on him... He told me to do what I wanted and HUNG UP... Buyer Beware... Never Ever give out your CC number to validate your age... it will only cause you grief in the end...