- Report: #1445477
Complaint Review: Playstation Network - Nationwide
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Author Confirmed
Why?
Playstation Network
Nationwide, United States
Web:
https://my.playstation.com/
Categories:
Business Rating:
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Playstation Network Playstation, PS4, PS3, Playstation Store Auto-renewed description despite having auto-renewal turned off
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Playstation Network has a software issue where having the auto-renewal setting set to NO does not actually stop them from auto-renewing your subscription. Their support personnel acknowledged the problem, but will not submit a ticket to fix the problem. They suggested it was a one time thing but this is not the first time this has happened. Stealing is part of their business model via auto-renewal of subscription. The subscription does not actually get cancelled until you contact them. Many people don't go to the trouble to contact them so they continue to have $10 taken out each month then PlayStation Network just blames them for not contacting them to cancel when the end user finally realizes that they've been taking his/her money.
