- Report: #1270352
Complaint Review: Polar Spas - Edmonton Alberta
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Author Not Confirmed
Why?
Polar Spas
5605 99 ST Edmonton, Alberta, Canada
Phone:
780-431-2008
Web:
http://www.polarspas.ca/
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Polar Spas Took our money, promised a hot tub then went out of business. Edmonton Alberta
We had a very aggresive sales pitch that lead to purchasing a hot tub. Bullfrog hot tubs seemed to be great despite being quite expensive. Our salesman - Shawn was aggressive in his pitch and very thorough.
We put down a 3500 deposit with the remainder to be paid upon delivery of the tub. Which was about a month away. Within a week they were asking for the remaining 8000. Quite aggresively. I said no way, as that was not the terms of our contract and I was not about to drop 11k without a product in hand.
Basically that was the last time we heard from our salesman. Two months later and no tub and they are "moving locations" so you cannot get a hold of their store and they are already two weeks past their projected move date.
They have now gone out of business. LUCKILY our credit card company is great and reversed the charge so we are not out money. We have since purchased a new tub from Beachcomber Hot tubs which is a great company.
Warning to anyone thinking of a bullfrog hot tub. Polar Spas is the only dealer in Edmonton and DO NOT use their business. They will steal your money and leave you hanging. The owners name is Chris, but I do not have the info of his last name. I would not trust this man in ANY business.
