1, Report:
#1270352
Posted Date:
Nov 25 2015
Polar Spas Took our money, promised a hot tub then went out of business. Edmonton Alberta
We had a very aggresive sales pitch that lead to purchasing a hot tub. Bullfrog hot tubs seemed to be great despite being quite expensive. Our salesman - Shawn was aggressive in his pitch and very thorough.
We put down a 3500 deposit with the remainder to be paid upon delivery of ...
Entity
Polar Spas
Categories: Pool Services
2, Report:
#1208615
Posted Date:
Feb 12 2015
Polar Spas Chris Shaw After sale modifications and installation of incompatible parts, delivery of non-functioning unit. Edmonton Alberta (AB)
After selecting a hot tub from Polar Spas and purchasing it, Chris Shaw and his team swapped out (with no communications to the now new owner) a functioning motor from the purchased, functioning, display model, and replaced it with another pump that was not meant for the model, that...
Entity
Polar Spas
Categories: Pools & Saunas
3, Report:
#1195736
Posted Date:
Dec 16 2014
Polar Spas Edmonton screwed over by Shaun edmonton Alberta
In August of 09 I was driving by the mall in St. Albert and on the corner of the lot was a huge blow out sale for Polar Spas. Having been looking to purchase a hot tub for the back yard we pulled in to have a look.
The sales person Shaun was quick to point out what a great deal...
Entity
Polar Spas Edmonton
Categories: Pools & Saunas
4, Report:
#1153901
Posted Date:
Jun 11 2014
Polar Spas ,Edmonton, Ltd Chris Shaw Lies, lies and more lies from Chris Shaw of Polar Spas Edmonton Alberta
PLEASE DO NOT BUY FROM POLAR SPAS OR CHRIS SHAW. I DON'T WANT YOU TO BE RIPPED OFF LIKE I HAVE BEEN. Want more information? I will let my Letter of Demand speak for itself (see below). Needless to say, Chris Shaw did NOTHING after having received this letter and I have now filed a c...
Entity
Polar Spas (Edmonton) Ltd
Categories: Pools & Saunas
5, Report:
#1150976
Posted Date:
May 31 2014
Polar Spas Chris Shaw Hot tub still broken after four months even though credit card has been charged for the service Edmonton alberta
Bought a hot tube from Polar Spas in the summer of 2010. Received perfect service up to the day we paid them their money. We had problems with them right from the get-go regarding delivery, not returning phone calls, etc. This winter (2014) our hot tub broke. As it is still under w...
Entity
Polar Spas
Categories: Outdoor Furniture & Equipment
6, Report:
#1146783
Posted Date:
May 15 2014
Polar Spas - Owner Chris Shaw Expensive low quality product! No support! Edmonton Alberta
Purchased a $10,000.00 hot tub from Chris Shaw at the home and garden show in March 2010. This 'trident series' hot tub has been nothing but problems right from the start. In 4 yrs that We've had this piece of garbage, we've used it less then 10 times. It's always broken down!!!!! C...
Entity
Polar Spas
Categories: Pools & Saunas
7, Report:
#1123865
Posted Date:
Feb 16 2014
Polar Spas Polar Spas, Rip Off Edmonton Alberta
For anyone that has had problems with Polar Spas. We have also had the run around from this company.We bought our tub from Larry at a home show as well. They lied about the chemicals among many other things. The tub that was delivered to our home was damaged. Although we did not sig...
Entity
Polar Spas
Categories: Outdoor Furniture & Equipment
8, Report:
#1088476
Posted Date:
Oct 01 2013
Polar Spas Edmonton Chris Shaw Terrible company, their service is non existent. I paid for a tub in full in April 2012, when asked to deliver I was told they sold the one I paid for. They gave me another one and would not refund my money. Since I bought the tub I have been unable to keep the bacteria and ph to acceptable levels, I call them and was told to add more chemicals. Finally out of frustration I went into the store and started telling customers what a terrible product they sold. I was then given the service number. I called and it was out of service. I got another number, this time I called and left many messages, no one returned them. I was finally able to get throught to a person and booked a service appointment, they didnt show up, I called Chis Shaw, he told me he would take care of it, and booked another appointment, they didn' show up again. Edmonton Alberta
Terrible company to do business with. I purchased a tub in April (paid in full) for delivery in June. When I confirmed the delivery in May, was told the tub was sold and I would have to wait 3 months. They then delivered a different tub, it was not the correct model and it was missi...
Entity
Polar Spas Edmonton
Categories: Pools & Saunas
9, Report:
#1073824
Posted Date:
Aug 07 2013
Polar Spas Chris Shaw Dishonest,endless lies, un answered emails calls for 9 months, Fraud,No warranty Edmonton Alberta
We purchased a BRAND NEW hot tub $8500 cash in GP in Oct 2012 From Polar Spas. They shipped it to High Level in Oct 2012 without draining the lines and placing antifreeze in lines so they don't FREEZE. When my husband and electrician hooked it up lines where all frozen so they told ...
Entity
Polar Spas
Categories: Health Spas
10, Report:
#1061521
Posted Date:
Jul 26 2013
Polar Spas Edmonton Polar Spas Lies & Deception Edmonton Alberta Canada
To the guy on this site who wrote a very detailed experience with a salesman named Larry Rozumniak that works for Polar Spas back in April 2013…..I want to talk to you about suing this company! Email me at (((email redacted))).And if anyone else is reading this who bought a Polar ...
Entity
Polar Spas Edmonton
Categories: Liars
11, Report:
#1045195
Posted Date:
Apr 22 2013
Polar Spas Fraudulent Advertising Edmonton, Alberta Canada
TERRIBLE CUSTOMER EXPERIENCE! Steer clear of Polar Spas if you know what's good for you! The sales people present as very accomodating and charming until they get your money. As soon as they've made their sale, customer service goes right out the window; now you will see the true c...
Entity
Polar Spas
Categories: Pools & Saunas
12, Report:
#1043857
Posted Date:
Apr 17 2013
Polar Spas Chris Shaw Polar Spa is nothing but a bunch of scam artists!!! Do not fall for their lies Edmonton Alberta, Canada
I bought a tub back in September of 2012. It all started at the home show, i was shopping for a tub and found the exact dimensions that i was looking for. A salesmen by the name of Larry started to give me the sales pitch on the tub. He started off by telling me that the tub was a o...
Entity
Polar Spas
Categories: Health Spas
13, Report:
#633875
Posted Date:
Aug 22 2010
Polar Spas Chris Shaw Delivering damaged goods - offering endless promises to postpone the 90 day credit card purchase protection plan Edmonton, Alberta
Feb 12, 2010 - Myself, husband and 2 year old son walked into polar spas to look for an infra-red home sauna. We were greeted by the President of Polar Spas and shown a two person Signature Sunlight Sauna. We were happy and told one was available in Calgary and would be shippe...
Entity
Polar Spas
Categories: Pools & Saunas
