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  • Report:  #820247

Complaint Review: Ponder Rosa Assembly - Huston Texas

Reported By:
sbj - destin, Florida, United States of America
Submitted:
Updated:

Ponder Rosa Assembly
1111 Blalock Rd. Suite 170,Huston Tex. 77055 Huston, 77055 Texas, United States of America
Phone:
8779380004
Web:
Tell us has your experience with this business or person been good? What's this?
Nov. 26,2010 I ordered a solar electric fence. $184.39. Upon receiving it  and trying to get it to charge it failed.  I sent the unit back & paid for the postage. Two week's later they sent the "same item" Back in the "same shipping box" they had sent me in the first place with  no communication  for sending the item back. I contacted Sear's for I ordered thru their web page. Then Sear's got involved over the matter. Ponder Rosa sent and e-mail to Sear's starting they would not take the item back 1. It was used 2. The time of 2 weeks was past from when they recvied . 3. It smelled of cigarette smoke. 1. It wasn't used. 2. It took three week's to recive the item. 4. Nobody in my house smoke's. Remember I sent it back in the same shipping box it came in from them. With the same shipping popcorn that was in the box.

 I have "never" received an e-mail or as much as a phone call from these people as to this date Jan, 9. 2012. I must give credit were credit is due. Sear's has stepped to the plate and has informed me that under review of the matter that "they" will credit my M/C even tho it wasn't their product. If it wasn't for Sear's customer Service this company Ponder Rosa would have and was going to give me a good screwing. Therefore if the name of Ponder Rosa is in any way connected with a product I for one will stay clear of it no matter what they are selling.   


1 Updates & Rebuttals

Sir.Duke

Los angles,
California,
United States of America
Ponder Rosa Assembly

#2Consumer Comment

Tue, May 08, 2012

I purchase from them and I never had any issue with this company, Yes they work with many other companies since they are vendors. I received my items as listed and with fast shipping.

I disagree with other scammers that try to Rip off companies that ask for there money back after they have used the item. I also own a small car wash business and agree that why should they give refund back since item used. Buyers need to be aware of companies policy.  Why buy something and use it till the wheels fall off then ask for your money back? Does not happen in the real world try asking for your money back after buying a car and driving it pass 60 day sure they will refund you???? Nuts.

Stop ripping off companies and go to work sad that there is so many people trying to get something for nothing. Commoners get off the couch and go to work like real men should. They need to start a RIP-OFF REPORT for companies that have been Rip off from buyers now that will stop the scammers.  

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